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Pegasus Apartment Hotel

206 A'Beckett St, Melbourne CBD, Melbourne, Australia 3000 (Show on map)

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Area: Melbourne CBD Number of Rooms: 278
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
851 reviews

Value for Money
8.3
Location
8.5
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.5
Food/Dining
6.2
All reviews (851)
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Jingli O. Couples Singapore, May 16, 2014
Poor customer service & satisfactory room

Good location,
5.3
Stayed here for 6 nights and was not impressed with the service of hotel staff, housekeeping standard and hotel room condition. Although it is a new hotel, several fittings in the room were either damaged or not in a good condition. Customer service of the front desk staff were poor. We were apalled by the housekeeping standard of the hotel as the room was still in a bad state after it was serviced. Our kitchen crockeries and cutleries were not washed for several days and even after it was being washed, it still felt greasy and we have to wash it ourselves all over again. Gym and pool was good but closes at 9pm which is too early. In addition, not only were we consistently disturbed by the loud noises from next door (tv/quarrelling/loud talking) due to the paper thin partition wall, we can also smell cigarette smoke in our room even though we are staying at a non smoking level. On closer look, we realised there are large gaps at the edge of the parition wall between our room and the room next door which explains the cigarette smoke permeating into our room from next door and the loud noise. My fiance fell sick because of the lack of sleep due to the noise and prolonged inhalation of cigarette smoke in an aircon room where we have to open the room window for ventilation. Very bad experience staying at Pegasus hotel and we will not be back.
Faizah H. Groups Malaysia, May 16, 2014
Great location

Location,clean n helpful staff
8.7
Awesome and the location very strategic and of coz value for money
Chris C. Couples Australia, May 16, 2014
Good location

Location parking security
7.3
Trouble free stay no complaints
Lee H. Business travelers Malaysia, May 16, 2014
good

clean, very near to victoria market
6.7
Todd F. Business travelers Australia, May 14, 2014
Great value, good location, very clean

Pool and gym, upgrade, clean
9.7
Place was great to stay at. Was there for business for 2 nights. Location was good. Fairly quiet. Has a great pool and gym. Facilities were clean and comfortable and staff helpful. Was good value for money!
Darryl E. Couples Australia, May 14, 2014
Very nice hotel

Modern clean, great location , self contained
8
This is a really great hotel good value, just off Latrobe st,free wifi very good,staff very helpful 24 hours.Rooms had great view over the Queen Vic Markets and city.(One morning watched hotair balloons float past)The usual probs were only 1 case table, why all hotels do this mystifies us.They also had no table chairs to eat a meal on even though you had a kitchen? The lift had the button panels low down where everyone leaned against it causing selections to be over ridden etc. Staff warned us that there was a problem with the lift but couldnt find the fault. When I told the desk on leaving about observing everyone leaning against the panels & this was probably the cause of all the probs, I asked the attendant to not only praise my observations but pass it onto management which he agreed to do, so who knows they may place a perspex cover over the buttons with holes in it to stop multiple pushing of the buttons! We did not have breakfast at $20 but it looked very nice. Overall we would definitely recommend this lovely hotel and go back.
Yuen S. Solo travelers New Zealand, May 14, 2014
Pegasus Apartment Hotel

Pool, close to Victoria markets and central location
9.3
Staff were friendly and everything was within walking distance :)
Mark F. Couples Australia, May 12, 2014
Comfy relaxed hotel stay

Great location, friendly staff and free and fast wifi
9.3
It was a great stay and in fact I have rebooked to stay when next in Melbourne.
Tan E. Families with young children Malaysia, May 10, 2014
Comfort and easy

Location location location
6.3
Location very close to the park and Queen victoria market
Ci Y. Groups Singapore, May 10, 2014
Relaxing

Accessible, clean and value for money
9.3
Enjoyable

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Customer Reviews - Pegasus Apartment Hotel, Melbourne

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