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Recent customer comments

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Excellent



based on 1343 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 8.3
  • Food/Dining 6.6

CHEUK L.
Hong Kong
August 08, 2015
Excellent.
cleanliness, politeness staffs, kitchen
It is a good apartment in CBD. Good staffs and get a carpark in hotel. Room is tidy and clean. Location near the city circle tram that you can enjoy every landmarks in CBD.

Tom N.
Hong Kong
August 08, 2015
my stay in melbourne
comfortable matress and good food. staffs are helpful.
Good value for money

Jeroen T.
Netherlands
August 07, 2015
Convenient for Fam of 4
room size. Location, convenience
was great. But ventilation can be an issue. Rooms very hot in winter. Difficult to sleep. High floors have lots of air con noise

Chris H.
Australia
August 06, 2015
Good hotel for the price
Location Price Location
It was okay but its built to a price & for this trip price was the order of the day. This hotels strongest point is location for price .. very good. Compared with other hotels in Melbourne that I have stayed in its very good based on the price. I definitely have paid more previously in other hotels and received less. Sound proofing is not a strong point of this hotel you can hear the slightest noise of the people in the next room ( And they are being quiet ) The kitchen is a plus but is also a drawback as cooking smell from other rooms completely fill your apartment at times. The cleaner who came to service the rooms didn't really understand what cleaning a room involves but that's just to do with that person I suspect and shouldn't be a reflection of the hotel.

Alias I.
Malaysia
August 04, 2015
Best Hotel
Location, Room & Price
It was awesome! I love this place!

Alex D.
United Kingdom
August 04, 2015
Convenient friendly and good location
Convenient friendly and good location
Convenient friendly and good location. Close to tram, train and Victoria market. Staff friendly and helpful.

POH N.
Singapore
August 03, 2015
Clean, comfortable room. Well equipped kitchenette
Clean & comfy bed, nice breakfast and quite good location
Clean & comfy bed, nice breakfast and quite good location, near QV market, free tram 35.

Audrey E.
Singapore
August 02, 2015
Great stay that's near QVM!
Walking distance to Queen Victoria Market. Clean and comfy place to stay. Near city too!
It was a great choice by choosing to stay at Pegasus for our 1st Melbourne trip! Great location and friendly staff. Check in was fast and check out was easy too! The staff always put on a smile and makes me feel welcome!! Not to mention, they are helpful too! Had helped (advised) us how to operate the heater - lol, we were freezing!! It's nice to know that their laundromat open 24hrs too!

KAM I.
Portugal
July 29, 2015
Recommend to family travellers
apartment style with washing machine.location. clean
It was a nice stay in particular you can find everything in the room. Apartment style made us feel home

Brent N.
Australia
July 27, 2015
Midweek Stay
Location, Value for Money and the Pool.
Hotel was in a fantastic location while the cleanliness and presentation of the rooms was okay without being fantastic. I stayed on a Wednesday night two weeks in a row. The first night the hotel seemed very busy and I had to wait for up to five minutes every time I used the lifts. The Hotel car park was also full which mean that I had to park off site. I asked if I could reserve parking for my stay the following week and was told I couldn't which was disappointing. On my second stay the hotel was less busy and I never had to wait long for lifts. Upon check in I was given complementary upgrade to a two bedroom suite which was of no benefit at all, just an extra room which I didn't use anyway and was not able to watch TV from by bed. Pool and gym facilities were great. Pool was about 20meters long and probably a touch warm for lap swimming. Breakfast was also good.