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Jason W.
Groups
Australia,
February 9, 2014
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Great location, easy to access, would recommend...
Location, nice swimming pool, clean hotel
9.7
We stayed in a 2 bedroom suite, and thoroughly enjoyed our stay...
The pool area was nice, and the hotel itself was very clean and nicely rennovated...
Location was great, with easy access to all Melbourne CBD attractions, restaurants,etc
Would certainly stay again...
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Shannen B.
Groups
Australia,
February 9, 2014
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Great staff. big rooms
In the city. nice big swimming pool and friendly staff
9
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Rupan K.
Couples
Australia,
February 9, 2014
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it was not that great for lots of reason.
centrally located, warm swimming pool, laundry system
4
first of all, i have chosen a room which 30m square. the room they gave me first does not look like that size. as soon as we have been allocated to room we have gone out for shopping and bought some groceries which include milk and other frozen items. we have realized that refrigerator was broken as confirmed by one of the hotel maintenance team member and they were working on relocating us to somewhere else. then they moved us which is better room than earlier one. due to the time taken for relocation our frozen groceries got spoiled and we finally throw them which cost us good money. after that i brought my family to that room and found out that living room light is not working. i asked for help from reception and they said that maintenance people went home and they have got nothing to do. we had to live in the hotel in dark for a whole night which i never experienced my whole life and they did not even bother to offer us a simple candle. i talked to front office manager and some other people and they just say sorry for inconvenience. excuse me, “sorry” does not give value to my money i have spent to book that hotel. we have not given any introduction on hotel. i had to go and ask reception about lots of things so many time. front office manager was kind enough to instruct a reception to show me how to operate laundry machines. this is the second time i had problem staying in hotel which was booked through agoda. i saw the rating from website which was 8 and booked it but i am sure this hotel does not deserve to be in agoda as i have good respect to agoada service. i ask them about cleaning. they said they clean once in three days. i have stayed lots of different hotels but this is the first time i heard about cleaning once in three days in any four star hotel. i ask them about complementary water for guest but they told us to drink tap water.
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Tsuey J.
Solo travelers
Malaysia,
February 9, 2014
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This hotel stay is just awesome! Sweet memory!
Very new and high class apartment with fully equipped kitchen; Excellent staff service; Great spa and swimming pool.
10
This hotel stay is just awesome! It definitely gave me a sweet memory. I was impressed with the 2 bedrooms apartment provided on check-in. This apartment is very new and fully equipped with everything that the clients need. I will certainly recommend this hotel to all my friends and family without any hesitation.
Anyway, this hotel reserve for to be at least 4.5 star hotel and above once its restaurant and bar as well as SOHO units finish renovation!
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Joshua C.
Couples
Australia,
February 8, 2014
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fun weekend away
the room was immaculately presented, fantastic kitchenette and wonderful pool and gym
9.3
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Shane L.
Couples
Australia,
February 7, 2014
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wonderful stay ,excellent staff,superb room,
LOCATION,VALUE , LOVELY HOTEL
10
ALLIN ALL, A VERY FRIENDLY ENJOYABLE STAY,LOVELYSTAFF, MODERN ROOMS,JUST A TOPSTAY IN THE HEART OF MELBOURNE, WELL DONE
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Rian S.
Solo travelers
United States of America,
February 6, 2014
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Lucky find
it's new, friendly staff, cleanliness
7.3
I am so lucky that I stayed here while it is new and when they offered a discount on room prices. Twin beds were very narrow and not so comfortable to me. Brand new exercise room and swimming pool/jacuzzi. Appreciated the cleanliness most. While the area of town is not for strolling, it is very conveniently located to many activities and places of interest. Staff was most accommodating and friendly.
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Helen Z.
Business travelers
Australia,
February 6, 2014
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modern, coomfortable,
toiletries,location,comfy bed
7.7
our stay was good a little disappointed with the view and the noise fron the construction work
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Sam C.
Families with older children
Australia,
February 5, 2014
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Very comfortable
Staff, location and we were upgraded free of charge
8.7
Perfect, the staff were very attentive and kind. The beds were very comfy and clean and the kitchen was fully equipped with a big fridge.
The pool was quite long and deep ( not for little kids) and the spa was huge. The gym is well equipped and clean. All in all I would recommend Pegasus to anyone.
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Gianfranco B.
Business travelers
Italy,
February 4, 2014
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Nice service apartment, good price,
7.7
Had big problems with internet. The wireless was not working from Friday to Monday morning and this affected my work as I need to use internet all the times.
Staff was not really helpful andd in one occasion even pretended they did not know what was going on with the wireless.
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