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Verified traveler reviews

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based on 1346 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.3
  • Food/Dining 6.6

James M.
February 26, 2016
City apartment convenient and comfortable
Kitchen. Separate bedroom. Pool.
Excellent. Survey forces me to comment on food, however I did not eat there so have put 3 however it may be great - survey needs to have a Not Applicable for this category. Only downside is lack of natural light as other tall buildings around. Recommended if you want independence to prepare your own breakfast like I do, and if you love having a swimming pool like I do.

made S.
February 26, 2016
room with kithenete, perfect for couple or family
Location in city center close to attraction and free publick transport

February 25, 2016
Lovely hotel
Clean, close to CBD, fine

Sisfani M.
February 24, 2016
Great hotel for families
clean, location, facilities
Overall it was a nice stay at the hotel. Even though they dont have airport transfer facility but they managed to rent us a car for airport pick up with no hassle. The only drawback is some of the receptionists were not friendly at all. We requested an early check in for one of the rooms for our kids to rest a bit after a long flight. The receptionist who was handling our check in was not very helpful at all to arrange this. We understand that such thing is subject to availability, but the way she communicate this to us is not nice and while the kids were getting cranky, she just ignored us. She also seemed to have problem to ask us nicely on bringing our luggages on our own. With the kids crying and us tired after a long flight, this had gotten on our nerve a bit. Luckily, one of the receptionists, Vanessa, was very kind and helped us to clear our luggages, and she also helped to get a room earlier so we could crash in to take a rest. Upon checking out, we requested for a late check out and agreed to pay additional fee. On the agreed time, we were getting unfriendly calls to the room from the receptionist rushing us to clear the room in an instant. This has made my sick parent very uncomfortable, since we were just about to leave the room and still getting this unfriendly call. Other staff from the housekeeping and the restaurant, on the other hand, were very nice and friendly. Just those receptionists that made the stay a bit uncomfortable.

Pui Y.
Hong Kong
February 23, 2016
Good apartment
Close to centre clean and tidy.

Manasawinee V.
February 21, 2016
Nice hotel
We got upgraded when we arrived, the staffs are very friendly and helpful. The room are big and clean, comfortable bed as well. We also love the fact that the hotel have a small pantry in the room so we can warm up some food and even cook if we want to. The garden near the hotel is also very nice. We really enjoy the stay.

Jonathan A.
New Zealand
February 12, 2016
Reasonable value for a quick morning getaway
able to check in early, comfortable, nice shower
I hadn't realised I'd have to pay for the car park till we checked out. This should be made clearer on the website when booking.

Malcolm N.
February 12, 2016
Good standard accommodation
Location, cleanliness and comfortable

Raymond G.
February 10, 2016
Hotel Surrounding
Near to park allows for a nice walk in the morning. Hotel Staff were nice and Breakfast thou limited but sufficient.
Hotel is clean with nice big lobby. Carpark is expensive but at least it is only for guest hence rather safe

Raymond G.
February 10, 2016
Close to Queen's Market
Market adds to the sightseeing available in the area offering fresh fruits. Hotel was exploring having a lounge at a location and had opened up for guest to visit and suggest. Nice Staff
Stay was excellent with nice clean room and comfortable bed