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Recent customer comments

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based on 1363 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 8.3
  • Food/Dining 6.6
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Kasamaporn C. from Thailand
Solo travelers
Stayed 7 nights in May 2016
Stay for a week with my mom for vacation
Staffs are helpful. Bed and pillow're too soft. A little uncomfortable. Nice Big floor-to-ceiling glass wall for a nice view at night. Some noise on windy nights though. Nice full kitchen with kitchen wares. Should separate the light and ventilator switch in the bathroom. More points for many elevators. Within walking distance for Queen Elizabeth Market and grocery stores. Peaceful and quiet area. Very near a pickup spot if you buy a day tour package and use skybus hotel transfer service.
Reviewed July 31, 2016

Michael H. from Australia
Families with older children
Stayed 2 nights in October 2015
Great location, clean hotel
Perfectly located close to the Victoria Markets and central Tram System. Basically apponted hotel, with friendly and helpful staff. Good valued place to stay for short visit to Melbourne.
Reviewed July 31, 2016

Chin T. from Singapore
Families with older children
Stayed 3 nights in July 2016
Great location
Great location . Very near Queen Victoria Market
Reviewed July 30, 2016

Zaire B. from Australia
Stayed 8 nights in July 2016
Business / Leisure trip
Overall a great experience lets start with the positives. Great location, was always a quiet nights sleep an very close and easy walk to the Victoria street markets - our room over looked it on the 20th floor. Comfortable and quiet room. Water was good to drink compared to many other places I've stayed. Daily servicing was great and always friendly service from staff and the restaurant. The bed was comfy but a little dissappointing - only a queen, not a fitted base sheet just one that kept pulling out. No major negatives just a personal view of it - no washing machine even though it was listed as an apartment and had to use provided communal ones at quite a pricey price. No balcony but the windows did open. Average gym, great indoor pool if you like one indoors. We were there for 8 nights and nothing on the breakfast buffet changed so was quite boring by weeks end. Other than that i'd be back taking the above consideration and prices into account.
Reviewed July 27, 2016

Hong T. from Malaysia
Stayed 6 nights in July 2016
Nx to Victoria Market
5 min walk to Victoria Market, quiet apartment and it is consider new building. Full sets of kitchenware available in room. There is a laundry room for us to wash our clothes. Food is ok.
Reviewed July 25, 2016

Phoon H. from Malaysia
Stayed 3 nights in July 2016
nothing special
Reviewed July 25, 2016

KENG S. from Malaysia
Families with older children
Stayed 2 nights in July 2016
Comfortable bed n good location !
Very comfortable bed n make u feels at home! Short walking distance to Victoria market !
Reviewed July 24, 2016

Ivan S. from Indonesia
Stayed 4 nights in July 2016
Good apartment
Bad cleaning service, bad staff
Reviewed July 24, 2016

Yuet M. from Malaysia
Stayed 3 nights in November 2015
need to refurbish
need to maintain/refurbish
Reviewed July 22, 2016

FENNY F. from Indonesia
Families with young children
Stayed 3 nights in June 2016
near QVM
Reviewed July 21, 2016