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Pembridge Palace Hotel

55 Princes Square, Hyde Park, London, United Kingdom W2 4QB (Show on map)

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"Family room accommodates 2 adults and 3 children at a..."

  • Robert, United Kingdom
  • August 24, 2015
  • Area: Hyde Park
  • Rooms : 119

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Room Types
Basic Single Room with Shower
Basic Single Room with Shower
Single En-Suite Room
Single En-Suite Room
Twin Room
Twin Room
Double Room
Double Room
Triple Room
Triple Room
Quad Room
Quad Room
Family Room
Family Room


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Features of Pembridge Palace Hotel

24-hour room service

airport transfer


business center

coffee shop



family room

laundry service

room service

safety deposit boxes

shuttle service

smoking area


Sports and Recreation



Wi-Fi in public areas

Languages Spoken




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Pembridge Palace Hotel is an old country palace with charming décor and excellent location in central London. Excellent for visitors wanting to stroll around Hyde Park, Bayswater, Kensington Palace, and Albert Hall, the Pembridge Palace Hotel couldn’t be better located. With its own unique, historic charm, this large palace building is impressive – excellent for bringing the whole family. With lots of light, a nice outdoor dining veranda, and a bed and breakfast charm, a vacation to central London might be a bit more peaceful and relaxing than guests might have imagined. The hotel features dining rooms in sun-lit, flowery dining areas and charming rooms with great views of the city. With an on-site playground and a picnic area, guests can easily spend time at the hotel with their children when not commuting around the city. Pembridge Palace Hotel is an old country palace with charming décor and excellent location in central London. ... see more
Please note that the hotel reserves the rights to pre-authorize the client’s credit card upon arrival only for guarantee.

When booking for 6 or more rooms, different policies and additional supplements may apply.

The maximum number of children's cot permitted in a room is 1.

Children and extra beds:
Children 0-2 year(s)
Stay for free if using existing bedding.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
01:00 PM

Check-Out Until
11:00 AM

Number of Rooms

Recent customer comments

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Above average


from 187 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (187)
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Robert A. Families with young children United Kingdom, August 24, 2015
Great for a family on a budget.

Family room accommodates 2 adults and 3 children at a reasonable price including breakfast. It is a good location to travel around from, close to Bayswater and Queensway tubes. Comfortable beds.
A reasonable stay all in all. It allowed us an excellent base to get out and do all we wanted to do. It is a little basic but I wasn't expecting much and it had all the necessities. The only downside was the breakfast scrum. They ask you to put down room numbers for the time you want to go for breakfast but this doesn't seem to be monitored. A couple of days there was just nowhere to sit and some other guests were on tables too large for them. Meaning our family had to be split up, with a breakfast buffet this can be very difficult!
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Sumie K. Families with young children Japan, August 23, 2015

1) Breakfast staffs were nice. 2) Inside of hotel was quiet. 3) it was nice to sitting outside table.
I paied full amount of hotel fee over a week before I checked in to the hotel so I didn't understand why receptionist still wanted me to pay deposit, wondered she understood what " deposit " mean was. I had to pay £20 by card and she told me I could get it back later but she wasn't sure when hotel could pay me back, she suggested me that just keeping check my bank account. She talked very fast, quietly and had no smile, wasn't friendly at all. To be honest, I don't like this sistem, can't check my bank all the time ( I have to actually go to the bank to do it.) and I've never had this situation before because I always pay fully before stay. Don't you think it's weird sistem? I stayed 3 nights and couldn't sleep 2 nights because somebody were talking and laughing loud outside till early morning, complained about it to reception after 3am. The receptionist dealt with me very well for this time but I was exhoughsted, looking forward to have a good night sleep as I didn't have time to sleep before night and this staying in London was mainly for my job so it was big disappointment having 2 sleepless nights.
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Habibah G. Groups Malaysia, August 9, 2015
Good Location

Location, Area, Nothing else
The hotel was okay. close to everything
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Mustafa J. Groups Malaysia, July 27, 2015
You can't find cheap hotel in the heart of london

1.Location 2. Value for money 3. Comfort.
It was a pleasant stay for us . Very nice and cheap hotel in the heart of london city..location was very good just a walking distance to any where...souveniers shop, train station and of cause the shopping street if oxford and regent street..will recommend to friends to stay at this hotel...
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Akhil M. Families with older children India, July 25, 2015
Average hotel, but not as bad as day reviews

Location, cheap, safe area
The hotel was pretty decent - not half as bad as the previous reviews suggested. It is a budget hotel so keep your expectations low and you won't be disappointed. It is certainly not a 3 star hotel - perhaps the hotel should change its self-assigned rating. Location is perfect for exploring central London.
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Yuli K. Families with older children Indonesia, July 24, 2015
Good enough

Quite, clean and near from underground
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Sohyun K. Families with young children South Korea, July 9, 2015
Reasonable price

perfect location and good price
Very good location. Spacious family room, elevator, reasonable price. But terrible breakfast, broken bathroom door. Poor convenient facilities. (Useing public refrigerator for baby meals, they didn't have Baggage Room. Poor service. Old bedding and towels. ) I found someone's hair in bathroom ,and used tea spoon in the tea station. So I can't say this hotel is definitely not three stars hotel.
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Hussein E. Business travelers Denmark, July 8, 2015
worst hotel in the world

nothing was good and it is not a 3 star hotel even it is not one star
it was the worst hotel i have been in in my live
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John T. Solo travelers United Kingdom, June 30, 2015
cheap and cheerful

cheap clean friendly
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Shine G. Families with older children United Kingdom, June 30, 2015
Value for the money

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What's nearby? / Directions

What's nearby?
  • Hyde Park
  • Whitley’s shopping Centre
  • Queensway
  • Portobello Road

From Heathrow Airport: Take the Heathrow Express to Paddington Mainline Station (journey time 15 minutes – departures every 15 minutes). Then 1 underground stop (district line) to Bayswater Station, then a four minute walk to the hotel.

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Customers like this hotel for:
Nearest transport:
  • Bayswater Tube Station (0.3 Km / 4 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • London City Airport (17.0 Km)
  • London Heathrow Airport (18.7 Km)
Customer comments:
  • "Excellent breakfast" , "Good location" , "Value for money"
Top attractions in the area:
  • Four Seasons Chinese Restaurant (0.3 Km / 4 min walk)
  • Kensington Gardens (0.8 Km / 10 min walk)
  • Hyde Park (1.7 Km / 21 min walk)
  • Science Museum (2.1 Km / 26 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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