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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805 (Show on map)

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Formerly : Excelsior
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Area: Marina Bay Number of Rooms: 600
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
6910 reviews

Value for Money
7.2
Location
8.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.6
All reviews (6910)
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Andrew P. Business travelers New Zealand, June 11, 2013
Good Hotel, good rates, good location

Very clean, great location and good price
7
I enjoyed my stay. Location was good and centrally located.
Kyaw T. Solo travelers Myanmar, June 10, 2013
Good service, but a bit noisy at night

Service, staff, fast
8
Good experience
David D. Solo travelers Australia, June 10, 2013
Would go back

Room size, Bed and location
8.3
I found the hotel good value for money. The Room was large and clean, had great views of the city. It's location was great. Just a short walk to the train and restaurants and bars at Clarke Quay. Small problem with the safe in the room but fixed with 5 mins of calling reception. Breakfast was a little limited but adequate although I must say the coffee was pretty awful. If that's the worst problem then I can live with that. Would definitely go back again.
Joekarl D. Couples Australia, June 10, 2013
Elegant and very comfortable

comfortable, clean and close to public transportation
7.7
The room was great and the entire is a great 5-star feel. However the surrounds of the hotel such as Peninsula Mall across the road wasn't quite 5-star, it was smelly, crowded and not air-conditioned.
Mei L. Families with young children Singapore, June 9, 2013
Relaxing stay with excellent view

The view from the hotel was beautiful. The night scene was perfect. We could also catch some parts of the laser show.
8.3
Jitendra J. Business travelers India, June 9, 2013
Large rooms with good view

view, clean rooms, free wifi
6.7
Richard P. Couples Australia, June 9, 2013
Comfortable Hotel, Centrally Located

Location, Easy access to Public Transport, Friendly & Attentive Staff
7.3
Second time staying at this hotel. This time room provided had old style bathroom with shower over bath, which created access difficulties for my wife. Was informed to request room with a standing shower on next visit. After one room servicing, a dirty face washer had been left on floor, & a full replacement of towelling had not been carried out, resulting in a call to housekeeping. Room was mostly clean & tidy, but windows outside were dirty & streaked.
Paul L. Business travelers United States of America, June 9, 2013
Inattentive staff

Location, Intenet price, coffee
5.3
Staff was incompetent and unable to react to simple requests, including express laundry, baggage drop off, etc.
Luke C. Couples Australia, June 8, 2013
Great for us on a stop over!!!

Great room. Excellent Breakfast. Friendly Staff
9.7
Great stay in an excellent presented room. Breakfast was delicious and the staff were very helpful and efficient. Thanks Peninsular we would stay again for sure.
Jung Y. Business travelers Hong Kong, June 7, 2013
Nice Hotel, But..

Nice room. Nice Location. Nice food nearby
7.7
Nice Hotel, But need to have more training on customer service.

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Customer Reviews - Peninsula Excelsior Hotel, Singapore

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