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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805

Recent customer reviews

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Very good

7.5

based on
8584 reviews

5527 reviews in English

Value for Money
7.2
Location
8.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.6
Food/Dining
6.6
All reviews (8584)
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Ada G. Business travelers Philippines, March 21, 2014
Value for Money

Location, Room Size, Amenities
9.7
Centrally located hotel with nearby access to malls. Room was very adequate -- spacious, good beds and big enough bathroom to be shared between two women. Overall a good stay and would recommend to others.
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Seungwook C. Business travelers South Korea, March 21, 2014
good value

good location, good rate, simple
6
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King Y. Couples China, March 20, 2014
Excellent location, good service, tidy room

Excellent location, good service, tidy room
7.3
recommended. Excellent location, good service, tidy room. Too quiet at night.
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Yan T. Couples Hong Kong, March 20, 2014
Location is awesome but housekeeping needs improve

Located in City-center, near MRT and reasonable prices
6.7
I use promotion price with around SG17 per night. It is reasonable with a convenient hotel that only 5 min walk to MRT. However, the Housekeeping makes us disappointed. Bathrobes have not replaced for 4 nights stay. The housekeeping left her glasses in our room which made us shocked!!
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Mark M. Solo travelers United States of America, March 19, 2014
Great location for a trip to Singapore

Location, Price, Friendly staff
8.3
This hotel boasts two towers that are located in a perfect spot to easily get to Boat and Clarke Quay. It is very close to the Raffles area and only a short taxi ride away from the base of Orchard Road. Staff was very helpful.
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Kashinee V. Groups Mauritius, March 19, 2014
Horrible, old, worst customer service ever

its near train station
3
It was a horrible experience even though I had booked the premier room.worst customer service both with the ladies at the counter as well as house keeping. They were rude.they don't understand English. Everything is old and doesn't work. It's jist horrible.i don't recommend it to anyone.
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Yoshiko K. Couples Japan, March 19, 2014
Expensive hotel . We will never stay again.

We could use a sauna.
6
It was an expensive hotel. Hotel staffs have not been trained. We do not want to stay again.
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Elisabet E. Families with older children Indonesia, March 18, 2014
Near MRT n BUS stop

Location. Location. Location
7.7
Very nice room. Very clean. Free wifi. Very good location.
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Junianto J. Couples Indonesia, March 18, 2014
Good location, room okay but mushy smell

Good location, access to mrt
6.7
It was average. The bathroom is small, window couldn't be opened but the room seems to have very humid smell. They could have done something to eliminate such odor.
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Mark D. Business travelers United Kingdom, March 18, 2014
Great location, clean tidy rooms

Good Location, well price and friendly staff
7.3
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