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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805

Recent customer reviews

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Very good

7.5

based on
8585 reviews

5527 reviews in English

Value for Money
7.2
Location
8.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.6
Food/Dining
6.6
All reviews (8585)
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Sri M. Couples Indonesia, December 29, 2013
centrally located, good comfortable hotel

location, room size and wifi
6.7
the receptionists need to smile more as they didn't seem welcoming and the lady gave me a wrong key card to the wrong tower. the room size was good. i stayed at this hotel 10 years ago and since they have renovated it, the room seems better and the bathroom is more than a decent size. the housekeepers are friendly and helpful; the receptionist should learn this from them. the location is at city hall and it's close to shopping malls, seven eleven, it malls and mrt
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Cheng B. Families with older children Malaysia, December 29, 2013
A very old hotel and not 4 star as advertised.

good location, public transport and many restaurants near by.
4
A very old hotel. Hotel staff are not professionally trained, attitude to improve and more smiles. Check-in process slow, staff took 25minutes just to look for a room! Bad sound proof, can hear if people talking at corridor,closing door & when next room using the bathroom. Bath room is very very small,old & dirty with mini size wc and bathtub. Shower head broken,shower curtain rusted, bathtub contains water and very high w/o handle, dangerous for elderly or children. Other than good location, no way to rank 4 Star as advertised.
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Ruth G. Groups Philippines, December 29, 2013
good location, friendly staff

near shopping areas, reasonable price, near restaurants
8.3
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Dhita F. Families with young children Indonesia, December 29, 2013
comfortable, good location for fun and food

clean, good location, nice facilities
7.7
very nice, easy to airport and public transportation, near shopping mall and food place
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Pochang Y. Couples Taiwan, December 29, 2013
Good location

Good location, hospital staffs
7
The location is very good, we can go everwhere of Singapore very easy
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Trevor M. Solo travelers Australia, December 29, 2013
Comfortable

Great staff, Clean, Location
8
The hotel was in a great location for my requirements, the staff were veruy helpful, friendly and efficient. The room was well appointed and was presented in a very clean and tidy manner.
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Tom P. Solo travelers Australia, December 29, 2013
good,comfy and friendly people.

central position,most of the shops and most of the venues are walking distances from the hotel.
8.3
i was there for fours days,no complains friendly crews. and very helpful.
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Muliadi -. Families with young children Indonesia, December 29, 2013
recommended

value for money
8
Old hotel but value for money
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Gawn M. Couples Australia, December 28, 2013
Ihave stayed here before / find the location good

staff/location/convience
9.3
our stay was only short, but we selected this hotel after having stayed here previously. our main reason was staff helpfulness and courteousy. the rooms although not large, are clean and comfortable. we will stay there again
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Donald L. Couples Hong Kong, December 28, 2013
terrible room(even it say renovated recently)

close to mrt.
5
unsatisfied, one of the worst over the years, maybe my expectations were too high. poor internet, old room.
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