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Very good 7.5
Based on 9052 reviews

Recent customer comments

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Very good

based on 9052 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.2
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.6
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Marg D.
December 29, 2013
Convenient location
Location - close to City Hall MRT and Fort Canning Park
Overall we enjoyed our two night stay which was good value for the price. The location was excellent in terms of access to the central City Hall MRT, shopping options and access to Fort Canning Park. We had a high floor room with a lovely view of the river and the the sea which was a bonus. Two key negatives - the bed was really hard and the breakfast was a lowlight. The hard bed was largely solved by an extra under blanket from housekeeping. The breakfast was of mixed quality and not regularly replenished - which was necessary due to the high volume of breakfast customers.

Tzu C.
December 29, 2013
Good value for money
Room cleanliness, location and price
Hotel is located just 5 minutes away from the City Hall MRT station. City Hall is very strategically located and is close to central places like Orchard and Marina Bay. Rooms were clean and the toilets too. Staff attitude could be better but I'd rate the staff's friendliness 3.5/5.

Arun V.
December 29, 2013
Nice to Stay, easy to access all the place
Staffs, Room and Cleanliness
The hotel staffs are well trained to handle cross culture staffs Nice Room and well maintainer.. Room Service are good, its easy to access all the main tourist centers

Terence G.
December 29, 2013
A great central city hotel
Location , security and friendly staff
This hotel is close to a lot of attractions that you can walk to. Although check in was a little slow every thing else about the hotel was great, good selection at breakfast. Rooms have a large safety deposit safe in then.

Edmar P.
December 28, 2013
The stay was very pleasant with comfortable room.
Big room, comfortable bed, fast internet
The hotel location is really at the center of the city that going around is not difficult. The room is big and clean and the bed is very comfortable. It is connected with a mall and hawkers food center is just around the corner for budget meals.

Rielen P.
December 27, 2013
Awesome. Its not too expensive, and worth it
Location, price, facility

December 26, 2013
Close to all major attractions
Location, Helpful Concierge, Malls and Attractions very very close. Proximity to MTR is a big plus.
Comfortable stay with children as shopping malls and good restaurants are close by.

weng T.
December 26, 2013
Do not expect friendly service from this hotel.
Good location.
1) Do not expect good service from this hotel, especially the personel at the concierge. 2) Check-in counter officer do not speak good english. 3) Room service was rude. They knock on our door early morning to ask what time are we going to check-out. 4) We left our wallet in the safe and we call back to hotel to seek help from duty manager, but the response was not up to expectation which require us keep calling back to get the updates. (as we expect they call us back once they open the safe in our room) Overall, don't expect much from this hotel except Good Location!

Leanne S.
December 26, 2013
Very close to the city and good clean hotel
The room, the location and efficiency of staff
It was very good, the hotel was in a good area near many attractions. The rooms were affordable and clean, as well as comfortable with good air conditioning. The room had a safe where I could place my valuables into.

Hong Kong
December 25, 2013
Great Location
Location, View and Nice Design
The hotel has a nice view, facing Marina Bay Sands. However the bath room is old and not very clean.