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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805 (Show on map)

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Formerly : Excelsior
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Area: Marina Bay Number of Rooms: 600
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
7066 reviews

Value for Money
7.2
Location
8.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.6
All reviews (7066)
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Freny M. Business travelers India, June 7, 2014
Hotel needs to be clean

Location, internet
5
Despite this being my third visit to Peninsula, I was given a corner room at the Excelsior with no view; the room was dusty and not properly vaccumed; the washbasin needed a thorough cleaning; some of the staff was very polite and helpful - I would especially like to recommend at the bell desk on the ground floor; and then there were some at the front desk who werent as accomodative or helpful even when I asked about extending my stay for another week. In a service industry, service is an essential quality. I like the location of the hotel, and hence my repeated selection, but I dont think I would like to go back again after this experience. Moreover, for the price, it is certainly not value for money. Thanks
Norashikin M. Couples Singapore, June 6, 2014
gd except guest who drive no complimentry parking

Skylounge view nice
7.7
Gd except no complimentry parking :( must lots as hotel parking overnite cos a bomb
Sherry L. Business travelers Malaysia, June 6, 2014
Good hotel

Clean hotel with friendly receptionist
7.7
Good short stay. WOuld like to stay back in this hotel during next business visit to Spore.
Sebastien D. Families with young children France, June 6, 2014
Great to discover Singapore

Location
4.3
Room was dirty. Breakfast not good. I called them before to arrive to fix some issues, I had the feeling to disturb them and when we atrived nothing was ready... Fortunately we had discount with agoda, otherwise I cannot imagine pay the full price for that. I was really disappointed.
Ng K. Families with older children Malaysia, June 6, 2014
Enjoyed

Location, cleanliness & room facilities
7.3
Good and quite comfortable. It's very convenient to go every way due to it's centralised location.
Idola R. Business travelers Indonesia, June 5, 2014
Comfort hotel

Clean, comfort, affordable
7.7
I feel happy stay 2 nights in this hitel.
Robert D. Families with older children New Zealand, June 5, 2014
Shopping stopover.

Proximity to Funan shopping mall.
8
Would have been disappointing if we had had to pay full price.
Edwin S. Business travelers Netherlands, June 4, 2014
Price + location ok, cleanliness disappointing

Good central location
4.7
Several defects in the room. Water of sink was stuck, some lights not working, minibar not cooling, shower curtain looking nasty. And no complimentary water in the room. Was not included in the rate, they said...... Would not come back here.
Jiann G. Business travelers United States of America, June 4, 2014
OK

location,staff,view
5.7
Ryan G. Solo travelers United States of America, June 3, 2014
The hotel was pretty nice, but the wifi no so.

The View The staff The location
7
Wifi was not that fast... The walls were paper thin so you could basically hear the room next door

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Customer Reviews - Peninsula Excelsior Hotel, Singapore

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