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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805 (Show on map)

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Formerly : Excelsior
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Area: Marina Bay Number of Rooms: 600
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
7829 reviews

Value for Money
7.2
Location
8.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.6
Food/Dining
6.6
All reviews (7829)
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Rosa A. Families with older children Philippines, March 8, 2015
Perfect view of Marina Bay

I added $117 for a club floor upgrade at the Peninsula Tower...great decision because it gave me and my son awesome view of Marina Bay, access to the club floor, breakfast buffet and free wi fi.
8.3
I will stay there again.
Seng S. Couples Malaysia, March 7, 2015
bad service

location not bad
4.7
bad front desk service and I was given my choice of room
Peter C. Business travelers Belgium, March 5, 2015
Great location but interior starts to feel old

Great location and neighbourhood, but room was rather smallish for a deluxe
8.3
Chun L. Business travelers Hong Kong, March 4, 2015
reception staffs are not so friendly

local
5.3
very noisy, staff are not so friendly
Annabelle T. Couples Australia, March 4, 2015
mostly good. comfortable. pleasant staff.

location, value for money
8
mostly all good. only negative is bathroom shower curtain a bit smelly, like mildew. probably needs to be changed regularly because of moisture and humidity
Emilio B. Couples Australia, March 4, 2015
Disappointing room staff

Location, location, location
7
Room safe not working - reported to staff who was going to send security up but they never turned up. TV not working (wrong plug) - reported to room staff but nothing was done. Bathroom extremely small - difficult to move & quite dangerous if you're tall or big. Concierge staff excellent - most helpful & pleasant to deal with. We would go back because of them - they couldn't do enough for you.
Mary J. Families with older children United States of America, March 4, 2015
nice hotel & staff

convenient location, excellent staff
3
Nice hotel & staff. Location is very convenient. Easy access to food, shopping & close to a catholic church.
Noorul H. Couples Singapore, March 3, 2015
Only positive thing is the location.

Location
5
Room was small but toilet was big. Poor customer service at concierge.
Bernardo T. Business travelers Philippines, March 2, 2015
very good

room cleanliness food
8
Perfect
Mark I. Couples Australia, February 28, 2015
Good Location

Location, good room size, good shower
7.7
Good. Bit slow with check out though.

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Customer Reviews - Peninsula Excelsior Hotel, Singapore

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