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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805 (Show on map)

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Formerly : Excelsior
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Peninsula Excelsior Hotel Singapore - Exterior Peninsula Excelsior Hotel Singapore - Exterior Peninsula Excelsior Hotel Singapore - Bathroom Peninsula Excelsior Hotel Singapore - Swimming Pool Peninsula Excelsior Hotel Singapore - Entrance Peninsula Excelsior Hotel Singapore - Swimming Pool Peninsula Excelsior Hotel Singapore - Bathroom Peninsula Excelsior Hotel Singapore - View Peninsula Excelsior Hotel Singapore - Pub/Lounge Peninsula Excelsior Hotel Singapore - Exterior
Area: Marina Bay Number of Rooms: 600
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
7669 reviews

Value for Money
7.2
Location
8.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.6
All reviews (7669)
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Selvi L. Families with older children Indonesia, July 31, 2014
worst hotel ever
2.7
When i check in person at the reception is so not polite and work so slow, First i was happy because she said she was upgrading my room to a better one and so sorry for the delay but when i enter the room it was so hot so i found out the AC is broken so i they repair it but somehow after they repair it they didt'n close some hole at the toilet so i have to close it my self. then at midnight my sink start leaking. so i go to the reception at 11 pm,then they move my to a new room instead off a good room the other room is smell, after 1 hour packing my bag and move the another room at the middle of the night i have to deal with something like this. Then i return to reception at 1 am and i have to yell at that reception and so came the the manager and still i had to wait for 30 minutes to move to the new room.
Trudie H. Solo travelers United Kingdom, July 30, 2014
Old,tired and not very friendly

Location
6
We checked in around 10.30pm no help with our bags from the taxi just told to go to the lobby. The reception staff were very frosty and two of them were openly in a disagreement with each other, not very professional. When you leave you credit card details you are told its a three week turnaround to get the $50 per night deposit back into your account, never experience this before, so we paid cash. There was a problem with our room so we got put in a club room. On entering it was old and musty with a badly dripping air con., the room was also not overly clean, we asked for a room change and were told we had already been upgraded, However they showed us a room on another floor but that was worse so we stayed put as it was so late. This hotel is very old and tired and for what you pay you could do so much better elsewhere. The staff also look fed up and don't seem to care and we would not stay again . I have stayed in older style hotels with great staff and many hotels in Singapore where there has always been a great welcome sadly not at this hotel.
Hudiono S. Couples Indonesia, July 30, 2014
Not good for the money we have spent

near MRT; near food
4
We stayed in the small room; the bed is only 140 x 200; the bathroom is small; better I spent money in other near hotel..The staff not so friendly
Vincent N. Couples Singapore, July 30, 2014
Central Location

Privacy, transport, centrally located
8
Had a nice view of the Flyer and River. So easy to travel to must see places using the MRT network.
Chi W. Families with older children Hong Kong, July 29, 2014
staff are very helpful and professional

location
8.7
Haw K. Families with older children Malaysia, July 29, 2014
Nice location and good promo price at 62% off

Location, Price and Friendly staff
7.3
Ang C. Solo travelers Philippines, July 29, 2014
My stay at Peninsula Excelsior Hotel

Location and safety
6.7
I have a wonderful stay at the hotel. The location is very accessible to the mrt station, shopping malls and restaurant.
Donny D. Solo travelers Australia, July 28, 2014
Good location

perfect location, very easy to access.
7.7
I stayed at Peninsula for 5 nights. I really loved the central location, it is close to wherever I wanted to go. Service could be a little better, but overall I had an enjoyable stay there.
Albano D. Couples Australia, July 28, 2014
great location

great location, easy access to transport, safe
4.3
Friendly
Remylyn Q. Families with older children Philippines, July 27, 2014
Location, Value for Money, Comfort

Location, Value for Money, Comfort
7.7
We were satisfied. Highly recommended!

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Customer Reviews - Peninsula Excelsior Hotel, Singapore

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