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2015
Very good 7.5
Based on 9049 reviews

Recent customer comments

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Very good



based on 9049 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.2
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.6
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Sirinawanil S. from Thailand
Families with young children
Stayed 3 nights in October 2015
Bad service
good location
Bad service and bad performance staff
Reviewed October 27, 2015

Sirinawanil S. from Thailand
Families with young children
Stayed 2 nights in October 2015
Bad sevice
good location
very bad service, I arrived before 1 pm and check in. I got the room on 4.30 pm. and the room I booking double bed but i got twin. very bad staff!
Reviewed October 27, 2015

colanne H. from Australia
Couples
Stayed 3 nights in October 2015
suite accomodation exemplary
location and ideal suite accomodation plus club lounge facilities.
Excellent.
Reviewed October 25, 2015

Mohammed H. from Bangladesh
Business travelers
Stayed 2 nights in October 2015
Staff are not polite and co-operative
1.Location, 2. Nothing, 3, nothing
Reception people are not polite,and the room service is not saisfactory.
Reviewed October 25, 2015

chih-hao H. from Taiwan
Business travelers
Stayed 2 nights in January 2015
good location and comfortable hotel
fair price, confortable, good location
Reviewed October 25, 2015

Rajeev K. from India
Business travelers
Stayed one night in October 2015
Over rated hotel
Location
Room was smelly on cigarettes although it was a non-smoking room alloted When complained, no one arrived from housekeeping to spray disinfectant
Reviewed October 24, 2015

Somvalee R. from Thailand
Couples
Stayed one night in October 2015
Good quality and price
Good location ,service and staff
It comfortable room and good location nearby mrt and shopping mall
Reviewed October 24, 2015

Jhewel B. from Philippines
Business travelers
Stayed one night in October 2015
Good Location
location, free wifi, good lobby
Stay at the peninsula was average. The floor that I'm in is a non-smoking floor but when you go out of the room, it smells as if it's a smoking floor. The bathroom was okay but it's smaller than I thought it would be. The location was good though since it's a short walking distance to the city hall station. The lobby was also good since you can work there if needed. There were limited number of power outlets though. Overall, the stay was just average.
Reviewed October 24, 2015

Qian G. from China
Couples
Stayed 2 nights in October 2015
5 Star Location,0 Service,only 2-3 star Level
Location、Location、Location
1、Location:one of the most convenience locations in Singapore 2、Service: very poor service: 1) reception don't know how to welcome client, never say how are you, good evening ..never say how can I help u 2) I book 2 night for king size bed and high floor, the first night was very very unclean room, with twin bed, we complained, need to change room, they refused because full, change to another room next day, was much much better. Can see marina bay sands through the windows. 3、Room service is zero, after we arrive the room, there is a room service guy came and took everything away from the fridge , I asked why, they say because we didn't pay for. Of course we have pay, I thought it will be always there and pay it while we checking out. Never be treat like this.. Very disappointed with it. If somebody looking for good location, this is very good one. But be prepare with poor service if the hotel is full. Overall the second night service is better than the first night.
Reviewed October 23, 2015

Sean F. from Australia
Couples
Stayed 2 nights in October 2015
Singapore October 2015
Location, cleanliness and friendly staff
Convenient and good location. A bit dated.
Reviewed October 23, 2015