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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805 (Show on map)

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Formerly : Excelsior

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Peninsula Excelsior Hotel Singapore - View Peninsula Excelsior Hotel Singapore - View Peninsula Excelsior Hotel Singapore - Swimming Pool Peninsula Excelsior Hotel Singapore - Swimming Pool Peninsula Excelsior Hotel Singapore - Coleman Cafe Peninsula Excelsior Hotel Singapore - Ballroom Peninsula Excelsior Hotel Singapore - Fitness Room
Area: Marina Bay Number of Rooms: 600
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
6758 reviews

Value for Money
7.2
Location
8.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.6
All reviews (6758)
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Pavita S. Families with older children Thailand, January 19, 2014
Convenient stay

Location, Staff, Cleanliness
8.7
The location of the hotel is very good, only 2 minutes away from City Hall MRT. Staffs are very nice.
Nate-Chanok N. Solo travelers Thailand, January 19, 2014
disappointment.

view from the window. staff was decent. the end.
4.7
Pui Y. Couples Hong Kong, January 19, 2014
Good

Pool, Location, Cleanliness
8.3
Yoshi H. Couples Japan, January 19, 2014
Smell of old carpet and bad water for showers.

City view, centrally located and close to MRT.
5.3
We're unsatisfied even after the hotel upgraded us to club floor. The entire carpets are smelly of molds. The tap water bad taste and hated to take bath and use it for tooth brushing. Hence, YTC management must consider the two important things. 1. Change carpets. 2. Overhaul the water distribution system, and possibly replace the water storage tanks because the interiors of the existing water tower and/ or storage tanks are badly fouled. The food at club floor was less quantity and no water was provided. The view of the 22nd floor was one of the nicest. We had to go down to 5th floor breakfast room so we can have international foods.
Fendy S. Couples Indonesia, January 18, 2014
we are satisfied staying in this hotel

Centrally located, easy access, convenient
6
we satisfied staying in this hotel and very easy to go to everywhere. Will certainly come back to stay & recommend to friends.
Cindy G. Families with young children Australia, January 18, 2014
Poor start, got better in the end

Location, Local Eateries, Reasonably Priced
5.3
Our first room smelled like damp wood/carpet - they moved us to a nearby room which had a damp hair smell. So asked for an Air Freshener from Housekeeping. It took 3 phonetically/1 hour to do that. Internet/WiFi in room took 4 hours to get going and had issues until the next day (much phonecalls and complaints involved). Found (pricked by) a needle infront of Bathroom and the Fridge was off (not plugged in). Eventually, they got us a Router for the Internet as well as a hotel Smart Phone to use while on our stay. They also gave us daily breakfast at Club Lounge, Complimentary. Some staffs are courteous, others are rude. Overall though, would rather stay elsewhere.
William S. Business travelers Australia, January 18, 2014
Great business hotel.

privacy, central location, clean
7.7
This is ideal place to stay in terms of proximity to the MRT, taxis and within walking distance of plenty of places - ideal business accommodation. Could use a few more TV channels ... should you be rained in or wanting to avoid the night life there were too few movie options in the room.
Kanintorn S. Groups Thailand, January 17, 2014
City centered hotel near city hall MRT

Good breakfast convenience for travel and near sightseeing
6.3
I just little disappointed with the hotel in many reason. Firstly, we waited for our room nearly 45 minutes despite we arrive at hotel at 2 PM. Moreover, I was upset with WIFI signal, it was very poor signal and could not do anything via internet. However, the breakfast was acceptable and delicious. The room quite old but in good cleanliness.
Sarah D. Solo travelers Australia, January 17, 2014
Great location

2 mins from MTR, 2 good swimming pools
7
Was upgraded to a "Club size room" on the 19th floor, but even at 28m2 felt small due to poor layout and lack of hanging clothes space. Buffet breakfast very mediocre for 5 star hotel. Staff very reluctant to small! However it's close proximity to MTR and within walking distance to Quay and most sites and restaurants was very good.
Suzanne B. Families with older children Australia, January 16, 2014
Safe and clean

Breakfast location clean
10
Hotel was great in every aspect would definitely recommend and stay again

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Customer Reviews - Peninsula Excelsior Hotel, Singapore

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