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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805 (Show on map)

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Formerly : Excelsior

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Hotel Area: Marina Bay Number of Rooms: 600
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
6127 reviews

Value for Money
7.2
Location
8.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.6
All reviews (6127)
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Xuan C. Families with young children China, July 22, 2013
good

considerate for privacy, clean, best location
9
considerate for privacy (check-in counter and lift location), clean, best location Greate
Siu L. Business travelers United Kingdom, July 22, 2013
nice and relaxing

friendly staff, fast internet, relaxing
9.3
The front desk staff were friendly, the room was clean and tidy, it was a ralaxing stay.
Subashchandran S. Families with young children Sri Lanka, July 22, 2013
Good

Location, room size, friendly staff
8
Stayed for 3 nights. We were upgraded to a family room and offered a discount on the breakfast buffet. Good size rooms by Singaporean standards. Bath mats and shower curtains went missing after 1st night stay! Repeated requests made to Housekeeping department, were ignored. After 2 adults and a child have showered, the bathroom floors were flooded with water. It was disgusting to return to a filthy bathroom after a long day in the heat. WARNING: Do not approach the concierge desk if you see an Indian guy with a rather large moustache! He will rip you off by arranging tours with his contacts for 4 or 5 times the actual cost. No - it’s not a racial ‘thing’, we are also Asians. Other concierge staff are exceptionally professional, knowledgeable, and helpful.
Brian A. Business travelers United Kingdom, July 21, 2013
Excellent value

Location, good transport connections, good value.
9.7
Very enjoyable - will stay again during my next visit to Singapore.
Tram N. Solo travelers Vietnam, July 21, 2013
the service is not so goog

friendly staffs,near the central,easy for shopping
6.7
it was good but I don't feel comfortable about the smell from toilet.
Wai M. Families with older children United Kingdom, July 21, 2013
Just all right

Central location
4.7
Nothing special except that the hotel may not offer free wifi if service is not included in the booking.
James H. Couples Australia, July 21, 2013
Could have been better

Central location,views and breakfast
6
Staff were not very helpful but very slick on the upsell making the room not very good value, windows in room were quite dirty, bathroom drains were strangely noisy and shower rose would not stay up properly
Yan P. Families with older children Indonesia, July 21, 2013
good locations, worth for money

location. price, friendly
7
it is a good stay, convenient and worth for money. location is very close to casino and major attractions in singapore.
Leung C. Families with young children Hong Kong, July 21, 2013
good location but bed not comfort

location, good design, good service
7.3
The location is very good and near to shopping center and convenient store. But the bed is not comfort enough that i was quite dispointted. The service is good but not efficient enough.
Joey C. Business travelers United States of America, July 20, 2013
Great place, easy location.

Clean, attentive staff, good room.
8.7
I liked it. I would go back easily. Nice people, nice staff.

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Customer Reviews - Peninsula Excelsior Hotel, Singapore

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