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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805 (Show on map)

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Formerly : Excelsior
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Area: Marina Bay Number of Rooms: 600
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
7988 reviews

Value for Money
7.2
Location
8.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.6
Food/Dining
6.6
All reviews (7988)
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Chow M. Families with older children Hong Kong, June 9, 2014
Execllent

Great Location, Friendly Staff and Great Value
9
The Hotel has excellent location couple of minutes walk from the MRT station. Near to the local attraction ~10 minutes walk (Merlion Park, Downtown) and the Clarke Quay 5 minutes walk and One of the lastest shoping mall. Staff are very friendly and nice. They speak Cantonese to me when they know I am from Hong Kong which is very warm for me. The room is decent and the lobby is a bit old.
Lei H. Solo travelers China, June 8, 2014
Worth of staying

service, swimming pool, security
9
Pretty good, next time i will stay there again
Ker J. Families with young children Malaysia, June 7, 2014
Hotel is centrally located.

The hotel is a short walk from Citihall MRT station, very accessible and convenient. The staff are friendly and approachable.
7.7
Though the hotel is a bit old, it has everything we need for our 5 nights stay. Great!
Freny M. Business travelers India, June 7, 2014
Hotel needs to be clean

Location, internet
5
Despite this being my third visit to Peninsula, I was given a corner room at the Excelsior with no view; the room was dusty and not properly vaccumed; the washbasin needed a thorough cleaning; some of the staff was very polite and helpful - I would especially like to recommend at the bell desk on the ground floor; and then there were some at the front desk who werent as accomodative or helpful even when I asked about extending my stay for another week. In a service industry, service is an essential quality. I like the location of the hotel, and hence my repeated selection, but I dont think I would like to go back again after this experience. Moreover, for the price, it is certainly not value for money. Thanks
Norashikin M. Couples Singapore, June 6, 2014
gd except guest who drive no complimentry parking

Skylounge view nice
7.7
Gd except no complimentry parking :( must lots as hotel parking overnite cos a bomb
Sherry L. Business travelers Malaysia, June 6, 2014
Good hotel

Clean hotel with friendly receptionist
7.7
Good short stay. WOuld like to stay back in this hotel during next business visit to Spore.
Sebastien D. Families with young children France, June 6, 2014
Great to discover Singapore

Location
4.3
Room was dirty. Breakfast not good. I called them before to arrive to fix some issues, I had the feeling to disturb them and when we atrived nothing was ready... Fortunately we had discount with agoda, otherwise I cannot imagine pay the full price for that. I was really disappointed.
Ng K. Families with older children Malaysia, June 6, 2014
Enjoyed

Location, cleanliness & room facilities
7.3
Good and quite comfortable. It's very convenient to go every way due to it's centralised location.
Leong K. Business travelers Malaysia, June 6, 2014
Peninsula excelsior

location, reasonable price & clean room
8.7
very comfortable room with big space
Ali B. Business travelers Yemen, June 5, 2014
nice hotel

reception, swimming pool and reception
7.7
it was business trip basically i like the location as its near to malls and restaurants.

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Customer Reviews - Peninsula Excelsior Hotel, Singapore

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