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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805 (Show on map)

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Formerly : Excelsior
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Peninsula Excelsior Hotel Singapore - View Peninsula Excelsior Hotel Singapore - View Peninsula Excelsior Hotel Singapore - Swimming Pool Peninsula Excelsior Hotel Singapore - Swimming Pool Peninsula Excelsior Hotel Singapore - Coleman Cafe Peninsula Excelsior Hotel Singapore - Ballroom Peninsula Excelsior Hotel Singapore - Fitness Room
Area: Marina Bay Number of Rooms: 600
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
6921 reviews

Value for Money
7.2
Location
8.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.6
All reviews (6921)
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Elaine D. Couples Australia, October 30, 2013
A dissapointing Experience

close to transport, centrally located
4.7
I was disspaointed with our room. The room was not their best, though I assume there are much better rooms in the hotel. I paid this price as I thought we would have difficulty securing a hotel room for 2 nights and friends had planned to stay there. I wont book this hotel again based on my experience this time. The bathroom blinds over the bath were mouldy as was the grout in the bathroom. There was an open drain in the bathroom, we covered it with a towel and in the morning bugs flew out of it when it was removed. The bugs were on our towels, and many other places. The shower rail was rusty, the tap was rusty also in the sink. Obviously we were not given a great room - I don't know if this is because of who I booked through. The staff did not pick up for the SkyView restaurant/bar at all. I rang the concierge, they put me through but the phone just rang. I rang the front desk, they said oh just go up there. We chose that for dinner as we were quite tired. We told them that we were there to eat. They let us order drinks and then after 20 minutes we sat down only to be told we'd have to wait 20 - 30 mins for our meals. I wish they had told us that to start with I would have ordered and then been happy to have my cocktail and wait. These are not huge issues, but I travel a lot and there are many more hotels out there doing things smarter and better. I will be unlikely to book here again. We stayed at the another hotel last time in Singapore and we're still talking about that experience. There is nothing from this stay I'd care to remember.
Patricia R. Couples United Kingdom, October 29, 2013
A very convenient hotelneeding a bit of upgrading

Good location, buffet breakfast, comfy bed
8.3
It was good on the whole but the room needed a bit of upgrading.The bathroom had a strange window into the bedroom with a blind that had to be pulled down over the bath but which did not appear to be waterproof for the shower!The location was excellent and it was an added bonus that they stored the luggage after check out for a late evening flight and mad showers available after a day sightseeing before flying out.
Juliet G. Couples Philippines, October 29, 2013
Cozy and homey.

Good location, friendly staff, comfortable room
7.3
I like staying in Peninsula excelsior. Location is very good. Lobby ambience is nice. Easy access to local food and convenience stores. Taxis always available. I have stayed there several times even from years back. Rate is reasonable. Good value for money.
Aung K. Business travelers Myanmar, October 28, 2013
Good hotel for business travelers

Proximity to Shopping districts, Clean and attentive Staff
8.7
Seungjoo S. Couples South Korea, October 28, 2013
good location noly

grat access to clarke quay and cityhall mrt. no others.
4.7
very poor especially free wifi. every single time i had to ask to reception because of it was connected to charging admission everytime.
Cedric G. Couples United Kingdom, October 28, 2013
Good mid range hotel.

Location, clean, room view
6.7
Stayed for 2 nights on a stopover and found the hotel good for the (Singapore) price. There was a very good Hawker centre just around the corner and it was a 5 minute walk to Clark Key and the river and there were several shopping malls close by.
Sunun C. Couples Thailand, October 27, 2013
Travel for sightseeing in Singapore

Great location, Nice city view and value for money
8
This hotel is closed to city hall and easy access by MRT. We got room with city view and I like it very much.
George P. Couples Australia, October 27, 2013
Wonderful great location

Friendly staff, clean good location
9.3
Very good would love to go back, nice clean rooms, good service, great location and staff
Seungjoo S. Couples South Korea, October 27, 2013
Just good location only.

Good location to clarke Quay and Cityhall MRT only. No others.
4.3
Internet free wifi is really hard to access. Every single morning I had to call to reception to get free access because of it was connected to charging admission.
Agnes W. Couples Canada, October 26, 2013
Nice and happy

Location, close to mrt,close to merlion park
8.3
The location is good, close to MRT and shopping mall. It is within walking distance to Merlion Park and tourist attractions. The staffs are very friendly and professional. It is not too far from the airport and easy to catch a taxi.

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Customer Reviews - Peninsula Excelsior Hotel, Singapore

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