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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805 (Show on map)

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Formerly : Excelsior
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Peninsula Excelsior Hotel Singapore - Exterior Peninsula Excelsior Hotel Singapore - Exterior Peninsula Excelsior Hotel Singapore - Premier Club Bathroom Peninsula Excelsior Hotel Singapore - Swimming Pool Peninsula Excelsior Hotel Singapore - Entrance Peninsula Excelsior Hotel Singapore - Swimming Pool Peninsula Excelsior Hotel Singapore - Bathroom Peninsula Excelsior Hotel Singapore - View Peninsula Excelsior Hotel Singapore - Pub/Lounge Peninsula Excelsior Hotel Singapore - Exterior Peninsula Excelsior Hotel Singapore - Swimming Pool Peninsula Excelsior Hotel Singapore - Bathroom
Area: Marina Bay Number of Rooms: 600

Recent customer reviews

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Good

7.5

from 8224 reviews

Value for Money
7.2
Location
8.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.6
Food/Dining
6.6
All reviews (8224)
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Narawit T. Couples Thailand, August 31, 2015
It was okay, but should be better

Location, Name Image (Penninsula), Food
6.7
Because of the name "Penninsula", the hotel should be a lot better. The hotel condition is not very good 6.5-7 out of 10. Staff performance are also below average. Room comfort is average, but the location is quite good though, only 200 meters away from City Hall station. Without having the name "Penninsula", this hotel would get a higher score from me, but from this, i was expecting a lot more from this hotel.
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Narawit T. Couples Thailand, August 31, 2015
It was okay, but should be better!

Food, Name Image (Penninsula), Location
6.7
Because of the name "Penninsula", the hotel should be a lot better. The hotel condition is not very good 6.5-7 out of 10. Staff performance are also below average. Room comfort is average, but the location is quite good though, only 200 meters away from City Hall station. Without having the name "Penninsula", this hotel would get a higher score from me, but from this, i was expecting a lot more from this hotel (but the food was fine).
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Christianto M. Couples Indonesia, August 29, 2015
good

room, deluxe, comfort
8
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Linden W. Couples Malaysia, August 29, 2015
Poor room facility maintenance

Location was close to the Raffles City Mall & MRT interchange station, a mere 5-minute walk.
6
In-room facility maintenance was sub-standard as the water from the wash basin faucet drained out too slowly, possibly from a blockage in the pipe outlet. A relative staying on a high floor experienced low water pressure from the shower head in the bathroom. Pillows were not fluffy and puffed; the mini bar downlight was not working; & TV channels were limited for a supposedly 4-star hotel. Not worth the room rate charged despite the promo period discount.
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Umesh K. Business travelers Mauritius, August 27, 2015
Comfortable room with great space and ideal locati

Location, amenities and staff performance
7.3
Has been a smooth and pleasant one.
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Winnie G. Solo travelers Singapore, August 27, 2015
The staff is friendly n polite.

i am pleasantly surprise d to be upgraded to executive room without extra charges. the room is spacious. the location is fantastic n easy to move around.
9.3
Great. Good view n food. Comfortable.
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Rizalita U. Families with older children Philippines, August 26, 2015
We had a great stay

Great location, great service, room is very clean
8
It was a great stay. I love the location since it is very accesible to the major landmarks and MRT
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Glenys H. Solo travelers Australia, August 25, 2015
A hotel too far gone.

Location, location,location
5.3
I was very disappointed with the standards of the hotel.Air conditioner (vital in Singapore) operated at one temp. Thermostat seemed to be u/s.Mattresss was rock hard. Had to buy a doona to put on top, as first morning awoke with sore back.Kettle never reached boiling point . Kept switching itself on and off.Bad management is to blame for staff still thumping around at 8 pm.I spent 14 days in a room next to the cleaning staff's store room ,with them having noisy conversations early in the morning and clunking about late in the evening.As Singapore is supposed to be a high tech country, one would assume the TV reception and quality of associated services would be of a high standard. This was not the case.This is a TWO star hotel.
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Phongsak C. Solo travelers Thailand, August 22, 2015
good

location service clean
9
fill good
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Alfredo R. Business travelers Philippines, August 20, 2015
Quite reasonable

Location, good food in surrounding, accessible to mrt
8
Good and comfortable
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Customer Reviews - Peninsula Excelsior Hotel, Singapore

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