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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805 (Show on map)

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Formerly : Excelsior
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Area: Marina Bay Number of Rooms: 600
Free Wi-Fi

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6872 reviews

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Ankesh S. Business travelers India, August 16, 2014
Value for Money Hotel

Location, Ambeience and cost
It was really good. The hotel wasn't quite far from my office in Raffles. The 5 star property maintained their hotel ethnics to ensure comfort to the travellers like us. From the welcome drink to clock room storage, everything was duly taken a great care. The only thing that i did not like was the room services as they never washed the tea kettle and the cup i used every day though they used to clean the room and keep it tidy. Rest every other things are worth recommended.
Yeung C. Business travelers Hong Kong, August 12, 2014
Not exactly good, overall a very bad experience

Location is nice and nothing else
Not exactly very good. Room is quite small, toilet is quite old, WiFi is quite bad so it is not good for business travel. Especially I hate that they have a locked door between my room and the next, I can heard very clearly what my neighbor is doing and I can say there is pretty much zero privacy because you will expect the next room will hear what you say as well. Also, there is one Korean lady in their hotel reception and her altitude really has room to improve.
Anthony C. Business travelers Australia, August 12, 2014
A difficult stay

Location, Pool, Car park
Not very pleasant. For the price many other cheaper hotels in Singapore give far better service. Room was not great, could had been cleaner. Service was not great. But the location was very good, and the car park for loading and unloading baggage was good.
Rathasak P. Solo travelers Thailand, August 10, 2014
Complimentary Free Wifi Internet

Feee Wifi Internet 24Hours
So impress when staff offer Complimentary Free Wifi Internet 24hours. It might be the Early bird booking with them.
Paul G. Couples Australia, August 9, 2014
Great hotel with friendly staff.

Friendly staff, good location and a fantastic happy hour.
Shane B. Couples New Zealand, August 4, 2014
Not its usual standard.

Location, shopping mall underneath, staff
Having stayed at the Peninsula Excelsior previously I was looking forward to my stay. I was however disappointed. Firstly, the staff were good, no issue there at all. Room maintenance and standard had fallen since my last stay. Curtains had burn hole's in them the carpet was old and ripped. My partner and I we're put in a room with 2 single beds pushed together, made up as separate beds. The dust behind the couch / chair was so thick, it did trigger my partner to have an asthma attack. Light bulbs blown, both in the room and the hall. Sadly was once my favourite place to stay in Singapore I will not be back.
Sachiko W. Solo travelers Philippines, August 3, 2014
Great view

View of MBS, location being beside Funan and City Hall MRT and close to church
Great and relaxing.
Eric L. Families with young children Hong Kong, August 3, 2014
Good Location

Good Location, Newly refurbished room, Large room size
Quite good overall, except few things. 1st Smelly toilet, it have terrible smell once drain any water from the bathtub or sink or toilet. 2nd Small toilet, it had a very big room, somethings like 300sqfeet. But the toilet is extremely small. One using the sink, the other people almost cannot get into the toilet. Old style bathtub, which odd with new refurbished room. 3rd dirty ceiling painting and dirty aircon exhaust which looks odd. Beside that, it still worth by what we paid.
Chuen S. Families with young children China, August 2, 2014
the bed is so small

the location is good
Charles J. Solo travelers Australia, August 1, 2014
Good location

Location, Staff, Convenience
Great, had issues at the beginning, but before it could get out of hand, the Manager immediately rectified the issue within 5mins, usually at other places around the world it takes about an hr. So a job well done, and will consider staying again at Peninsula if the chance arises.

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Customer Reviews - Peninsula Excelsior Hotel, Singapore