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2015
Very good 7.5
Based on 9005 reviews

Recent customer comments

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Very good



based on 9005 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.3
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.6

sri H.
Indonesia
July 20, 2016
very good
near MRT many restorarant close to mall close to church

Siew L.
Malaysia
July 19, 2016
Good location
Near f&b places, clean room

Salehudin A.
Australia
July 19, 2016
Disappointing
Bath tub leaking need to fixed, shower curtain dirty, overall bathroom needs to be renovated, wiring behind bedhead need to be sealed,

Ronesh S.
Australia
July 18, 2016
Great location but poor service
We stayed for 5 nights. The location is perfect. Close to MRT and food as well cheap shopping places. There is a seven eleven right next to it for cheaper drinks and snacks. The reception staff at are rude. We stayed on the 13th floor of Peninsula Tower and our room had cigarette smell to it. It was quite strong. With an 2 very young kids, it was not ideal. When we complained, they just denied it. Our in room dining service which they run from the TV didn't work and they had not left a hard copy of the menu in our room. When we asked for a hard copy, they said we have already got it. They made us sound stupid for asking for a hard copy. We actually made them to show us where it is and they couldn't find it either. Our rubbish was not taken everyday. The room itself was a bit outdated. The concierge staff were great and very helpful. Pool was good as well. The hotel is worth the money purely based on location but can be great with a little TLC and better attitude of front desk.

Johanes R.
Indonesia
July 16, 2016
Good Location
Good Location near MRT, Room was clean.

Yong K.
Malaysia
July 16, 2016
Good business hotel with good location
Good business with location

Jeanette G.
Australia
July 13, 2016
Great
Enjoy everytime I pass thru Singapore en route to Cairns

Nicole C.
Australia
July 13, 2016
Don't eat breakfast there
The hotel itself is lovely and most staff were great except at breakfast. The breakfast options are very expensive and if you don't choose the buffet option and choose something off the menu you get given cold food from the buffet anyways. It was very obvious that the scrambled eggs and bacon I ordered were straight from the buffet. I also think the price is way too high especially since you have to order extra things which usually would come with the meal such as toast. The staff weren't very interested in serving us and it took at least 30mins to get a simple breakfast. We were very disappointed but since we had waited so long unfortunately had no time to speak to the staff and complain straight away as we could not afford to waste more time trying to speak to someone.

Halim S.
Indonesia
July 12, 2016
Good hotel for family
Very good hotel, clean, good facilities and near MRT.

Sumana L.
Malaysia
July 12, 2016
Cleanliness
The bathroom in my hotel room had obvious brown stains on the floor that looked as if it was not brushed for a long time. Besides that the cups and saucers provided in the room were very dusty.