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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805 (Show on map)

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Formerly : Excelsior
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Area: Marina Bay Number of Rooms: 600
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
506 reviews

Value for Money
7.2
Location
8.8
Staff Performance
7.3
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
6.6
Groups (506)
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Diem L. Groups Vietnam, April 12, 2015
Good hotel

service - cleanliness
8
Diem L. Groups Vietnam, April 12, 2015
Good hotel

service, cleanliness and room comfort
8
we stayed here for 3 nights and we all felt happy, the hotel staff were very nice, friendly and helpful
Pisit W. Groups Thailand, March 30, 2015
good location

location closes to park and marina bay
6.3
upset with staff management, i paid the same rate as my friend but they gave me a room in different flr without telling water in room is not free and water in that flr is no compliment. but i dnt know and i didnt select to stay in that flr, you did it. why you charged me for the same water as free water, not mineral water at all. The water was provided outside the fridge same as water in room service.
Darius H. Groups Singapore, March 22, 2015
Nice hotel

location, cleanliness, gym/pool
8.3
It was pleasant, the staff is friendly. Just that I need to call them thrice to get extra pillows. Apart from that, others are good :)
Jeffrey P. Groups Philippines, March 9, 2015
Only 3 star Hotel was my impression

Security control in elevator, location near MRT, housekeeping prompt
7.3
At first, we were given a room with foul odor, but we were transfered after we complaint. We stayed 4 days and I expected a bottled drinking water a day but there were none. Bathrobe only one in a twin room. So, i would say, they overrated if they claimed as 4 star hotel.
Syazana M. Groups Singapore, February 16, 2015
Nice hotel

Good location, value for money, friendly staff
8.3
Youriko N. Groups United States of America, February 12, 2015
The stuff need to be more friendly

Clean, good location, comfortable
6.3
It was good, just hope the stuff at the reception are more friendly and process faster
Zet Z. Groups Singapore, January 1, 2015
awesome staycation

bed, space and view
10
A unique way to enjoy new year where fireworks cn been seen out of the window..really looking forward to stay in this hotel again
Jolene T. Groups Singapore, January 1, 2015
Staycation on 31 Dec 2014

Cleanliness! We requested for a wine opener and the guy was very nice. Though it took some time for it to reach us maybe due to it being NYE and I guess the guests are drinking as well :D.
8
Patricia M. Groups Singapore, January 1, 2015
Good location

Location, size of room and bathroom and facilities
8
Good but I could hear the banging of the door next door and they were noisy. Did not expect that. Other than that though it was a grey experience.

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