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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805 (Show on map)

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Formerly : Excelsior
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Area: Marina Bay Number of Rooms: 600

Recent customer reviews

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Very Good

7.6

from 1296 reviews

Value for Money
7.3
Location
8.8
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.7
Food/Dining
6.7
Solo travelers (1296)
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Winnie G. Solo travelers Singapore, August 27, 2015
The staff is friendly n polite.

i am pleasantly surprise d to be upgraded to executive room without extra charges. the room is spacious. the location is fantastic n easy to move around.
9.3
Great. Good view n food. Comfortable.
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Glenys H. Solo travelers Australia, August 25, 2015
A hotel too far gone.

Location, location,location
5.3
I was very disappointed with the standards of the hotel.Air conditioner (vital in Singapore) operated at one temp. Thermostat seemed to be u/s.Mattresss was rock hard. Had to buy a doona to put on top, as first morning awoke with sore back.Kettle never reached boiling point . Kept switching itself on and off.Bad management is to blame for staff still thumping around at 8 pm.I spent 14 days in a room next to the cleaning staff's store room ,with them having noisy conversations early in the morning and clunking about late in the evening.As Singapore is supposed to be a high tech country, one would assume the TV reception and quality of associated services would be of a high standard. This was not the case.This is a TWO star hotel.
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Phongsak C. Solo travelers Thailand, August 22, 2015
good

location service clean
9
fill good
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David N. Solo travelers United States of America, August 15, 2015
Nice experience

Nice staff, middle of everywhere, and good price for the stay.
7.7
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Ignacio V. Solo travelers Ecuador, July 26, 2015
Location ...Location

very good located hotel ..very near to shops restaurants and some of the main Singaporean attractions. .
8.3
Good .profesional and friendly staff ..good size for the room and very clean ..you can walk from here to see Orchard road, the river and the Marina Bay Hotel .
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Samaan R. Solo travelers United Kingdom, July 19, 2015
Peninsula

bed, ac and location
7
The stay was comfortable, but little things affected the experience from what was expected to be a 4 star hotel. The WiFi kept dropping, my key card expired on 3 seperate occaisions (despite having paid for 5 days)- which added the inconvenience of reissuing at the lobby. An iron and board weren't standard items - and the iron leaked water. The bathroom was clean by there was a smell of damp. Although not the best hotel experience, the location was very convenient and the bed was extremely comfortable.
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Indra B. Solo travelers Indonesia, July 4, 2015
Room a bit smelly because is old building

Location , near food stall
6.7
Overall ok , only taxi stand should be priority to hotel guess
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Nicholas R. Solo travelers United Kingdom, June 16, 2015
impressive

location...comfort....service
8
Although not an imposing entrance the inside once you have reached reception ..is good ..good comfortable rooms with friendly service ...excellent place to stay
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Tan C. Solo travelers Singapore, May 16, 2015
city area hotel

location. shopping.food
7.3
Nice hotel near an mrt station. few Shopping centres are just near by.
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Wan Y. Solo travelers Malaysia, May 15, 2015
Convenient

No comment
4.7
No comment
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Customer Reviews - Peninsula Excelsior Hotel, Singapore

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