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Peninsula Excelsior Hotel

5 Coleman Street, Marina Bay, Singapore 179805 (Show on map)

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Formerly : Excelsior

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Peninsula Excelsior Hotel Singapore - View Peninsula Excelsior Hotel Singapore - View Peninsula Excelsior Hotel Singapore - Swimming Pool Peninsula Excelsior Hotel Singapore - Swimming Pool Peninsula Excelsior Hotel Singapore - Coleman Cafe Peninsula Excelsior Hotel Singapore - Ballroom Peninsula Excelsior Hotel Singapore - Fitness Room
Area: Marina Bay Number of Rooms: 600
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
6790 reviews

Value for Money
7.2
Location
8.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.6
All reviews (6790)
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Trudie H. Solo travelers United Kingdom, July 30, 2014
Old,tired and not very friendly

Location
6
We checked in around 10.30pm no help with our bags from the taxi just told to go to the lobby. The reception staff were very frosty and two of them were openly in a disagreement with each other, not very professional. When you leave you credit card details you are told its a three week turnaround to get the $50 per night deposit back into your account, never experience this before, so we paid cash. There was a problem with our room so we got put in a club room. On entering it was old and musty with a badly dripping air con., the room was also not overly clean, we asked for a room change and were told we had already been upgraded, However they showed us a room on another floor but that was worse so we stayed put as it was so late. This hotel is very old and tired and for what you pay you could do so much better elsewhere. The staff also look fed up and don't seem to care and we would not stay again . I have stayed in older style hotels with great staff and many hotels in Singapore where there has always been a great welcome sadly not at this hotel.
Todd S. Families with older children United States of America, July 24, 2014
Nice hotel in great location....beds hard as rock!

Nice lobby area & pool, great location close to MRT, price is very good
6.3
The hotel is very nice and has good facilities. The room was very clean and comfortable, except the mattresses which are HARD AS ROCK!! The internet is free, but nearly useless. Difficult to connect, very slow and drops the connection frequently. Service varied. Some staff were very friendly and helpful and some staff (front desk) were almost rude. Overall at $150 USD per night, its a pretty good value, but the beds are so uncomfortable, it would be difficult to stay more than one night.
Ross W. Couples Australia, July 22, 2014
Good hotel in a great location

Location, view from room, friendly staff
9
Very enjoyable
Kok W. Couples Malaysia, July 20, 2014
just an average stay

Location and that is only thing that is good
6.3
The hotel room was not a little old. The bathroom was small and the shower head was not working that well. I was surprise that the hotel does not even provide bottle drinking water. It was not a bad stay nor was it an enjoyable stay. It was just average and it will not prompt me to stay there again the next time I am in Singapore.
Brian A. Business travelers United Kingdom, July 20, 2014
Excellent value for money

Central location, cleanliness of room, attentive staff.
9.7
Great value, upgraded to superior room, will definitely return again.
Nattapong P. Groups Thailand, July 20, 2014
Very nice hotel ,easy to go to everywhere

Close MRT, merlion park
8.7
Julie P. Groups Australia, July 20, 2014
Centrally located. Easy reach of public transport.

Central location Close to public transport Close to Raffles
7
Good. I did pay for a premier room and asked for a view of marina bay sands but didn't get it. Central to everything. Transport on adjacent corner. Close to Raffles Hotel and shopping centres, Fort Canning, Chinatown, Clarke Quay and Boat Quay. Overall a good hotel.
Zhang K. Business travelers China, July 20, 2014
very good,

very good,very good,very good,
10
very good,very good,very good,
Fernanda R. Business travelers Indonesia, July 19, 2014
Good Location

Room Clean,
6.7
Room Servive was not good quality food
Kingsley B. Couples Australia, July 19, 2014
Pleasant

view of Marina Bay, Pool
6.7

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Customer Reviews - Peninsula Excelsior Hotel, Singapore

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