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pentahotel Hong Kong, Kowloon

19 Luk Hop Street, San Po Kong, Hong Kong (Show on map)

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Hotel Area: San Po Kong Number of Rooms: 695
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
153 reviews

Value for Money
7.8
Location
6.2
Staff Performance
7.9
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.3
Food/Dining
7.5
All reviews (153)
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Chan C. Solo travelers Hong Kong, April 7, 2014
quite a good deal for new hotel. Room is tiny&neat

Close to MTR station, good price, neat room
7.7
Philip G. Couples Barbados, April 1, 2014
Nice and relaxing experience

Breakfast , staff and shuttle bus
8
Good , but not close to Malls and attractions , however a shuttle bus is provided . Staff is very friendly and helpful . Overall , nice atmosphere .
Shing Y. Solo travelers Hong Kong, April 1, 2014
bad bad bad attitude

nope nope nope
3.7
discontent
Philippe M. Business travelers France, March 29, 2014
Nice and Modern Hotel

modern and special feeling
7.3
Nice hotel , friendly and quite original design. The staff is friendly and the room fine. Nice hotel but avoid breakfast and meal, particulary if you choose buffet, as you can feel they want to save money because they stop to refill the food one hour before the closing time. The result is that we paid quite expensive for not lot of choice and when we ask for refill they were saying that they will close soon . Also, even for buffet, the drink must be paid.
Justin C. Families with young children Singapore, March 14, 2014
new boutique hotel

friendly staff but hotel is not near any malls
8.7
Tan S. Families with older children Malaysia, March 7, 2014
Fast Internet and Wide variety of buffet breakfast

Fast complimentary wifi access. Food variety of buffet breakfast. Swimming pool was closed throughout our stay.
7.3
Overall satisfactory. Disappointed that the swimming pool is closed throughout our 4 nights' stay.
Mahajan S. Couples Canada, March 5, 2014
NEW HOTEL

CLEAN, TIDY, NICE STAFF
7
QUITE EXPENSIVE COMPARE WITH OTHER HOTEL SINCE IT IS IN THE FACTORY DISTRICT
Ho K. Couples Hong Kong, March 4, 2014
shopping, eating

new, clean, special
7
Whitney M. Couples Singapore, March 3, 2014
Awesome

Shuttle bus to Tsim Tsa Tsui, fantastic lounge and bilingual staff
8.7
The only issue about this hotel will be its location. However, this issue was compensated by their hourly shuttle bus service to Tsim Tsa Tsui area. It would be great if this service could prolong till night ( about 11pm). [currently this service only last till 7 plus]. Besides this, everything was perfect. It was a great stay. Smooth check in and check out. In fact I was surprised by the command of different languages by the counter staffs. For eg: mandarin/english. I was experiencing some issues in buying a drink from the vending machine at the lobby, a male staff approach us and even used his coin to buy that particular drink for us. Of course we returned him the price of the can drink but forgot to ask his name. Most of the time, people aimed for a nice jacuzzi, a centralized location, a comfy bed, etc, but I weigh heavily on good customer service in a hotel and I am so very glad that I found this quality in pentahotel. Keep up the good work Pentahotel. Will definitely introduce this hotel to my friends and family.
Antoine K. Business travelers Mauritius, March 1, 2014
Good stay. Hip concept.

Good access to shopping malls, quiet surrounding, near to subway.
8
Very good stay. Good price/value. High standard room. Concept is hip and young. Not high end hotel but very business like, high standard of rooms, not so busy busy streets of Kowloon/Tsimsatshui but very close to shopping malls. Shuttle buses to shopping and subway. Subway only about 10 mins walk. Would stay again.

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