Excellent 8.7
Based on 52 reviews

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About Peppers Beach Club & Spa Hotel

Description

Set in the heart of Palm Cove Village, this award winning property is a perfect place to indulge in pure relaxation. Featuring the spectacular view of the beach and the tropical forest, Peppers Beach Club & Spa Hotel is perfect for a romantic getaway. Indulge yourselves in this private world, boasting 196 elegantly designed suites and spa rooms to offer their guests a wonderful stay. They incorporate hotel facilities like BBQ facilities, a private pool, heated Jacuzzi, fully equipped in-room kitchens, and excellent on-site dining venues. Peppers Beach Club & Spa Hotel provides guests with access to the latest release movies via two movie channels and a designated children’s movie channel. A lovely place of stay, this property guarantees a memorable experience.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park
  • Airport transfer

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Land sports

  • Tennis court(s)

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Garden
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 10:00 AM
Distance to Airport: 20 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 3
Number of Rooms : 185
Year Hotel Built: 2003
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Verified traveler reviews

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Excellent



  • Hotel Condition/Cleanliness 8.7
  • Facilities 10.0
  • Location 9.5
  • Room Comfort/Standard 8.8
  • Service 8.7
  • Value for Money 8.4
  • Food/Dining 8.1

Janelle S. from Australia
Couples
Stayed 3 nights in July 2016
Peppers
Staff were great just not sure if it was worth the money! Location was awesome!
Reviewed July 21, 2016

Rachel O. from Australia
Couples
Stayed 5 nights in January 2016
Relaxing stay
We took advantage of a 5 night special for our wedding anniversary. Upon check in we were delighted that our request for a ground level apartment by the serenity pool was available. These rooms have direct swim out access to the Serenity pool which is away from the main lagoon pool and nice and quiet. We were even surprised with an upgrade to a two bedroom apartment and a bottle of sparkling wine upon arrival. Unfortunately our a/c broke on the first evening and couldn't be fixed so we were without a/c all night. The next day we had to keep following up what was happening with getting the a/c fixed and finally late that afternoon when I followed it up again (as we couldn't fathom the thought of sweating through another night) we were told they'd have to move us to another room. Luckily we were able to move a couple of rooms away and keep the same room type. The staff were helpful in moving us and going and collecting the items we accidentally left in the old room! The resort is lovely. Swim up pool bar and plenty of pool lounges available. At this time of year there really wasn't too many guests which was perfect! Breakfast was fine - nothing spectacular and if you wanted a real coffee you had to buy it ($5). All the usuals - scrambled or poached eggs, bacon, mushroom, tomato, baked beans, spinach and pancakes, the Bircher muesli was really good. On the night before checkout I asked reception what time our airport transfer was and was told none was booked for us. Seems that when they moved our room the transfer notes weren't copied across. As the transfer was already fully booked Peppers said they could book a cab instead. We were happy to take a cab if Peppers would pay the difference yo which they agreed. Transfer in bus was $88 return (for 2 of us). The cab ended up costing $62 one way. Overall we had a great stay and would definitely revisit.
Reviewed January 28, 2016

Alan W. from Australia
Couples
Stayed 3 nights in October 2015
Great Place for Quiet Getaway
Breakfast, staff,weather
Very Good
Reviewed October 29, 2015

Carolyn C. from Australia
Couples
Stayed 5 nights in October 2015
Loved this place
We had a spa suite and the room was lovely. The pools were great especially the serenity pool for the adults wanting to get away from the kiddies. staff were very helpful and friendly
Loved it
Reviewed October 23, 2015

Robyn J. from Thailand
Couples
Stayed 3 nights in September 2015
Palm holiday
room pool location
great we loved it and would like to come back
Reviewed September 17, 2015

Dean S. from Thailand
Families with young children
Stayed 4 nights in August 2015
Great Winter Get Away
The Lagoon Pool, The Location, The Weather
Highly recommended winter get-a-way for a family with young kids!
Reviewed September 01, 2015

john R. from Australia
Couples
Stayed 6 nights in August 2015
We very poor in claleaness and breakfast. Poor
The pool
Apart from the pool will not recommend and won't stay again
Reviewed August 23, 2015

David D. from Thailand
Couples
Stayed 7 nights in August 2015
Mini getaway
Location food andservice
Excellent. So many eating places and right on the local bus route. Ocean across the road and excellent walking paths.
Reviewed August 18, 2015

Allison T. from Australia
Couples
Stayed 7 nights in August 2015
A Chilled Out Week at Peppers, Palm cove
Location, very central on the sea front at Palm Cove
Reviewed August 17, 2015

Andy C. from Australia
Couples
Stayed 5 nights in July 2015
Pleasant relaxing retreat
Excellent rooms ,location,quietness
Only small complaint was the fact that lifts only available in block six,a newer building, these rooms were really good and overlooked a pool,BUT this made it much further back on the property. We were not advised of the no lift problem and with knee problems,had to ask for room change,this caused quite a rude retort from a Miss Olga at reception,however it was resolved,thankfully,
Reviewed August 04, 2015



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