Good 6.8
Based on 191 reviews

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About Permai Hotel Kuala Terengganu


Make your stay a real difference by experiencing simple pleasures and warm hospitality when choosing to stay at the awarded Permai Hotel Kuala Terengganu. This property is located just a short stroll from Batu Burok Beach, and a short ride from here will take you to Istana Maziah, Sultan Mahmud Airport, and public transports. Boasting the traditional design of Terengganu architecture, this property features fully furnished guestrooms with modern amenities and few relaxing sports such as the scenic garden, swimming pool, a coffee house, fully equipped business center, and a modern gymnasium. For leisure, enjoy island hopping to the idyllic island of Kapas, Redang, and Perhentian. Whether for a short weekend or a long stay, Permai Hotel Kuala Terengganu assures personalized service and convenience to all its visitors.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park

Fitness & recreation

  • fitness center

Food & beverage

  • room service
  • restaurant


  • pets allowed

Cleaning services

  • laundry service

On-site facilities

  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center

Languages Spoken

  • English
  • Malay
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Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Number of Restaurants: 1
Number of Rooms : 220
Year Hotel Built: 1994
Year Hotel Last Renovated: 2007
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Recent customer comments

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  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.1
  • Location 7.6
  • Room Comfort/Standard 6.8
  • Service 6.9
  • Value for Money 6.6
  • Food/Dining 6.4

wan A.
July 27, 2016
Good location
Good location..near pantai batu buruk..good breakfast

azmawati S.
July 13, 2016
Ganu & batik
Value for money

Azly K.
June 08, 2016
Short trip
Suitable for a short trip where you are just back to hotel to sleep..

mohd S.
June 08, 2016

Fatimah H.
June 06, 2016
Family holiday
The rate was including extra bed for kid but the extra bed was not supplied. Besides that, all others are ok

Rezuan R.
June 05, 2016
Great place to stay
Even though its an old hotel but the place looks like it was just refurbished. The room was very nice and spacious at a very reasonable price. The location is also strategic since it is in batu burok and very near to òther attraction places. Definitely will come again!

June 04, 2016
Poor Maintainance of Facilities and Up Keeping
Aircond noisy n slow to cool up Sound of baby owl (the reply from house keeping after call) overheard from air vent. Windows not clean Carpet not properly clean up Missing floor mat in bathroom Lobby without Aircond n lighting for 2 days with reason/excuse generator pending for repairing. 2 Days.

Firdaus B.
June 01, 2016
Very dusty

Abdalla H.
May 31, 2016
old nice friendly
Old furniture, first room toilet didn't work but then they upgraded us for free, which was awesome! Professional staff. Taxi to Chinatown only 15 RM.

Nur K.
May 31, 2016
Permai Hotel Kuala Terengganu
We checked in and was located at the new wing. The room was spacious and neat. The furniture was a bit run down and old looking. The bathroom is also clean but looked like it needed a new face-lift. The bed was very comfortable and plenty of pillows. The bathroom had the basic amenities. It's spacious and clean. Water pressure was good and hot and cold water worked perfect. The staff was very friendly.Would be a great hotel if they upgraded and refurbish. The hotel was quite lovely for allowing late check out without extra charges. This hotel is situated in Kuala Terengganu and very near to Batu Burok beach.