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Excellent 8.8
Based on 23 reviews

Recent customer comments

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based on 23 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 7.3
  • Location 9.4
  • Room Comfort/Standard 9.0
  • Service 9.2
  • Value for Money 8.3
  • Food/Dining 7.6

9 Tyrone H.
February 04, 2015
great stay
the serenity, the peacefulness and the staff were very happy
I very much enjoyed my stay, staff were very friendly, food was delicious, and room are very nice

5.3 keisha G.
January 20, 2015
over ratted
customer service and the two person spa.
Didnt stay the night but kind of glad we didnt.

9.3 Raven D.
January 12, 2015
great romantic spot
privacy, quiet, romantic
We had a wonderful stay here and enjoyed the bath and the massages. The food was very small servings but was really yummy. We really enjoyed our time for the night we were here. The dvd player died and the fridge squeezed all night till I turned it off, but the amazing location, staff and service far outweighed this. We will stay again.

9.7 Diana N.
January 02, 2015
Best romantic getaway
Inside spa, balcony, the vibe of the place
It was an amazing experience and a great getaway for couples. The inside spa was perfect and all the other facilities in the room were great. Also great customer service from reception.

6.3 Chan Y.
November 20, 2014
Private, secluded resort
Quiet, relaxing, in the middle of the rainforest.
We stayed only for a night. Price is a little high, but if you are someone that is looking for a relaxing getaway, you can consider this hotel. Near to town area, gallary walk, but need a car to get around. This seems to be the best "luxury" hotel in Mount Tamborine area. As we were there quite late, (around 5pm), our keys were placed in an envelope & "taped" to the reception door. Was not expecting that & a notification prior to that would have been great esp since I had left a note during the booking, with my husband's mobile number. Room is big & clean. TV flickers at certain timing & the light above dinning table as well. Otherwise, nice decor. Big spa for us to relax with complimentary wine & chocolate. Carpet on the sofa area is a little dirty thou & do not recommend lying there on it as I got a rash from it after wards. Balcony outlook the rainforest & it's a really nice view & cooling in the morning. Breakfast is served to your doorstep in a cute picnic basket. Overall, a nice place to stay in, nice oriental furnitures. My husband & I enjoyed our stay here although we got "scratched marks" on our arms & legs which we really could not explain what happened.

9 Rik M.
November 19, 2014
Weekend away
very quiet , great location , awesome rooms
Very relaxing, great place to unwind

9.7 Sophie J.
November 18, 2014
Room was beautiful & staff were lovely. Perfect!
Location. Spa bath. Fireplace in rooms.
Our stay was beautiful! The room was immaculate and had a cozy feeling. The staff were very friendly and helpful to us. The food was delicious and the scenery - perfect! Thank you :)

9.3 Karyn S.
May 11, 2014
location location location

9.3 Wade C.
January 09, 2014
Perfect place to get away and relax
Room, rainforest setting, and location
We had a wonderful relaxing time during our stay, the staff were very helpful and friendy. Only minor comment I would make it the pillows could be better quality.

10 Amanda C.
August 17, 2013
Romantic brilliance
Romantic hideaway, stunning interior, relaxing setting
Our stay was wonderful. We would recommend this 5 star treehouse to anyone. We will definitely be returning to relax & enjoy the facilities of the retreat. Privacy & romance at it's best. Easy & fast check in & check out. We highly recommend this retreat to all couples or solo travellers who need a break away.