Very good 8.0
Based on 52 reviews

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About Petit Palace San Bernardo Hotel


Petit Palace San Bernardo Hotel fuses stunning architecture and sharp, bold interior design to create a modern hotel right in the middle of Madrid. The hotel is close to everything, including Puerta del Sol, Plaza Mayor, and Palacio Real with the Santo Domingo metro stop only a short walk away, opening up the rest of Madrid for ease of exploration. This property has heaps of trendy restaurants nearby, and there is also a lively nightlife scene within walking distance. The concierge service is on hand to help plan trips out into the city. All rooms are equipped with hydro massage showers and also a laptop and Wi-Fi.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • bicycle rental

Food & beverage

  • room service


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • safety deposit boxes

Languages Spoken

  • English
  • Spanish
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 13 EUR
Check-In From: 02:00PM
Check-Out Until: 12:00PM
Distance from City Center: 0.5 km
Distance to Airport: 15 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 5
Number of Rooms : 57
Room Voltage: 220
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.1
  • Facilities 5.0
  • Location 9.2
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 6.9

Roland R.
United States
July 19, 2016
Old Madrid
I was quite satisfied with this hotel as it is in the older part of the city, the staff was exceptionally helpful and it is literally a two-minute walk to the Gran Via with a few more minutes' walk placing in a number of very nice locations. My room was comfortable and perfect for my needs with a tiny balcony on the fifth floor that provided a fine though limited view up and down the street. It is a minute's walk to the Santo Domingo entrance to the Metro and walkably close to bus stops.

Yiu F.
Hong Kong
May 10, 2016
Good location
The location is good just located next to Santo Domingo station. The other side of the cross of San Bernardo is Gran Via and you can walk further down for like 10 min to Sol. Room is small (I guess is the average size of hotels in Madrid?). My room (407) is with a strange layout which there is 2 columns located at the obvious place of the entrance door and the toilet! I checked from the floor plan there is only 2 rooms on 4th floor having this problem (the other one is 408 which there should be one column in the entrance and I guess every floor should have the similar layout). No other facilities like gym but I guess this is normal for other 4* hotels in Madrid. Breakfast is good as the hotel was offering Euro 11@ for buffet style continental breakfast.

Donald N.
October 05, 2015
Conveniently located in the City
location, value and cleanliness.
Very close to Metro and other tourist attractions. There is a supermarket very near by and the hotel has a water station to fill up water. This is a great facility for tourist.

Csaba S.
December 22, 2014
Fun Hotel in Spain :-)
Location and helpful staff

Edwin U.
September 19, 2014
comfortable stay
location, nice breakfast buffet, good bed quality.

July 25, 2014
Very Bad hotel
Is not a 4 star hotel , Is a 1 star hotel

February 18, 2014
good location but not as comfortable
friendly staff, good location, buffet breakfast
friendly staff, good location, buffet breakfast. With the room condition, the price is acceptable. However, it was lower than what we expected. the king size bed is two single beds combined together, which is not as comfortable.

Rania K.
United Arab Emirates
October 26, 2013
Great location
Location, cleanness, staff
It was great if you are talking about location, it has easy access to many places where you can eat and drink. the room was noisy, as it has a road view, the bed was really hard. I enjoyed it for 3 days, but i didn't have enough sleep

October 07, 2013
Hotel close to amenities
Location, cleaniness and free internet
Reasonable price and centre of every thing in Madrid. I recommend it.

Savannah M.
United States
September 30, 2013
Easy, Convenient, and clean
The staff was friendly and spoke english. the location was really good and close to many bars and restaurants.