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Phi Phi Island Cabana Hotel

58 Moo7 Tambol Ao-nang Amphur Muang, Ton Sai Bay, Koh Phi Phi, Thailand 81000 (Show on map)

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Area: Ton Sai Bay Number of Rooms: 162

Recent customer reviews

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Good

7.3

based on
3368 reviews

Value for Money
6.7
Location
9.0
Staff Performance
7.1
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.1
Food/Dining
7.2
All reviews (3368)
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Joanna M. Couples United Kingdom, February 13, 2014
disappointed. poor experience. don't go

being told to check out early by the hotel manager because of our complaints
3.3
can't understand how this hotel sita with proud agoda awards on the front desk. check in was 'voucher and passports' do not expect any kind of customer service/greeting/welcome - you will be disappointed as they don't know the meaning of good service. room was small, tired and had a broken door so we got an upgrade to a room with no tv controller and no hot water. wifi code was given to us with a 'sometimes it works and sometimes not'. breakfast was average at best, look out for the tin of tuna - literally a tin as the staff here are so lazy the tuna can't even be decanted into a bowl. don't waste time talking with manager about problems we did and we're told 'i think you should check out early because of how unhappy you are' excellent management skills - don't fix the problems just chuck out the customers so the problems disappear! poor experience and feel robbed the price we paid for this!!!!
Corinna W. Groups Switzerland, February 13, 2014
amazing hotel, friendly stuff, nice rooms, party

beachview, breakfast, spa
9
Talia S. Couples Israel, February 8, 2014
Short stay in Phi Phi Island Cabana Hotel

The positives:
6.3
Christopher F. Solo travelers Ireland, February 7, 2014
Great room, beautiful views and pool, beachfront

Beautiful views, right on the beachfront, fantastic pool
6.7
Enjoyed my 3 nights, room was great and comfortable, fab views, quiet when needed to be. Only drawback is that it's very expensive for what you get - the level of service isn't amazing, not much info at hand in the room about what's on offer or nearby, WiFi access was terrible (inconsistent as certain times you were allowed 15mins using a little ticket from Reception, other times longer, never knowing which you'd get) but then, it is a remote island so it was never going to be amazing. Being right down the end of the beach (and right on the sand) was fantastic - removed enough from the clubs but still next to the water.
Gong C. Families with older children China, February 5, 2014
Inferior to the hotels on Phuket island

close to the harbor, close to the downtown, nice garden
5.7
Compared to the hotels on Phuket island, this hotel is not good in both decoration and comfort. That's why I think the price is too high.
Andreas L. Couples Germany, February 1, 2014
Nice hotel with nice beach and pool

location,
7
Phi phi is very touristy and at night you will hear a lot of the beats from the other side of the ebach. The hotel is nice standard for phi phi and has nice beach side and pool. It is very close to phi phi center so quite hectic at night and noisy at night.
Weidong Z. Couples China, January 31, 2014
Best hotel

Location, room service, breakfast
9
It's the best hotel in my trip, very near beach, great swimming pool, pretty cool, something not best is the equipment in room, such as TV etc.., that's a little old, but still a best hotel in my trip Beside, no wifi in room, the only one in my trip, lol
John F. Groups United States of America, January 30, 2014
Beautiful, but noisy at night

The location on the bay, and the pool
6.7
The island and the surrounding area is beautiful. The snorkeling was great. If you are an American be prepared for only having hot water in the shower. Also if you are not into partying each night until 3 in morning take a pair of ear plugs with you as the music from the night clubs can be heard in all of the rooms in the hotel until 3 every night.
Ma X. Families with older children China, January 24, 2014
Nice location, value for money

So close to the beach, value for money
7.7
The hotel is very close to the beach. Easy to find food. Room is ok. Haven't tried the swimming pool.
Jennifer C. Groups United Kingdom, January 24, 2014
Good location

Clean, great pool, good location.
8
Great hotel, shame paradise island is rocked by drum and bass every night till 3am. Not just our hotel, affected every person/ hotel we spoke to.

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Customer Reviews - Phi Phi Island Cabana Hotel, Koh Phi Phi

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