Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Philea Resort & Spa

Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Ayer Keroh, Malacca / Melaka, Malaysia 75450 (Show on map)

Book now!

Philea Resort & Spa Malacca / Melaka - Tanjung Wellness Spa Philea Resort & Spa Malacca / Melaka - Tanjung Wellness Spa Philea Resort & Spa Malacca / Melaka - Swimming Pool Philea Resort & Spa Malacca / Melaka - Kid’s club Philea Resort & Spa Malacca / Melaka - Pub/Lounge Philea Resort & Spa Malacca / Melaka - Fitness Center Philea Resort & Spa Malacca / Melaka - Tropics Lounge Philea Resort & Spa Malacca / Melaka - Coffee Shop/Cafe Philea Resort & Spa Malacca / Melaka - Coffee Shop/Cafe Philea Resort & Spa Malacca / Melaka - Swimming Pool Philea Resort & Spa Malacca / Melaka - Exterior Philea Resort & Spa Malacca / Melaka - Guest Room Philea Resort & Spa Malacca / Melaka - Pavilion Room - Double Philea Resort & Spa Malacca / Melaka - Bathroom Amenities Philea Resort & Spa Malacca / Melaka - Pavilion Room Philea Resort & Spa Malacca / Melaka - Philea Suite
Philea Resort & Spa Malacca / Melaka - Pavilion Room - Twin Philea Resort & Spa Malacca / Melaka - Ballroom Philea Resort & Spa Malacca / Melaka - Ballroom Philea Resort & Spa Malacca / Melaka - Cravo Cravo Philea Resort & Spa Malacca / Melaka - Meeting Facilities Philea Resort & Spa Malacca / Melaka - Royal Villa Philea Resort & Spa Malacca / Melaka - Resort Night View Philea Resort & Spa Malacca / Melaka - Viva Voila Philea Resort & Spa Malacca / Melaka - Cravo Cravo Philea Resort & Spa Malacca / Melaka - Pavillion Room Philea Resort & Spa Malacca / Melaka - Royal Villa - Dipping Pool Philea Resort & Spa Malacca / Melaka - Chinese Wedding
Area: Ayer Keroh Number of Rooms: 201
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Very Good

7.6

based on
1784 reviews

Value for Money
7.1
Location
7.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
6.5
All reviews (1784)
Sort by:
Sham L. Families with young children Malaysia, June 7, 2014
Not worth the money and bad service

Quiet and relaxing
3.7
Not worth the money and I will not return or recommend to any of my friends and family. Disappointed from the minute I arrived at the resort. The service provided by the staff is BAD. I was traveling with a 1yr old baby, therefore I would expect the hotel to offer the use of the buggy service. Each time i contacted the buggy reception, they would refuse to take my request and questioning me how old is my baby and asking if my baby can walk before finally allowing the buggy to come pick me. I have to explain this to the staff each time I request for the buggy service. As for the breakfast, there is a wide spread to choose from which is good. However, there was no replenishing of the food even after mentioning to the staff a few times. There was just not enough food to go around, seeing that the hotel is fully booked. I paid for a 5 star resort and the service is not even worth 2 stars. The resort grounds itself is quiet and relaxing but definitely not worth the money.
Grazio F. Business travelers Malta, June 7, 2014
Unpleasant and most uncomfortable

Nice surroundings and good size safe swimming pool for children
2.7
Most unpleasant and uncomfortable. Not to blame friendly staff but managment need to make sure the staff are properly trained. Waiting staff, food very poor standard and menu choice. Breakfast don't cater for guest very poor choice and what was available always cold including tea/ coffee from the self service counters. This resort charges for high market prices and delivers very poor standard and service. We are expierianced well seasoned travellers all over Malaysia. MD take note and kindly act upon constructive critisism
Azlinda G. Families with young children Singapore, June 7, 2014
Awesome, stress free, personal retreat

The ambience interiorly and exteriorly is almost perfect. The man,made waterfall and pool is calm to the eyes.
9
This is my second visit with 2 rooms for 2 nites. My MIL & mum at last felt soooo relax. Tx philea and tx to Aysha for serving me with great service. Will be your permanent customer for my every visit in Melaka.
Mohd O. Couples Malaysia, June 7, 2014
Pleasent retreat

Nice sorrounding, great pool
9
It was nice place with good surrounding, wonderfully decorate rooms. but needs upgrading on the food side.
Phei Y. Couples Malaysia, June 6, 2014
Great environment

Serenity and privacy of the resort, comfortable room, large swimming pool
7.3
Not much variety for breakfast. Environment is good because it is out of town, driving to Melacca city is not too far. The ambiance of spa is cozy but foot massage can be improved.
Kamil I. Couples Malaysia, June 4, 2014
Disappointing.

Location near highway.
4.7
Resort lacked soul. Rats in room. Loud music blaring from pool. Room is hot,Aircon not strong enough. Service mediocre.
Nina O. Families with young children Malaysia, June 4, 2014
Nice environment and peaceful surroundings

Facilities, food and landscape
8
I'm happy as long as my family were happy with the trip and enjoy their holiday. So as a conclusion I'm happy to come here.
Fenn Y. Couples Malaysia, June 4, 2014
Relax and enjoy the serenity of hotel compound

Friendly staff with smiles always
8
It was a nice stay until we were awaken by the late night noise caused by the late comers to check in their room at mid night. Certainly, there were a lot of friendly bees found in the room dying on the floor. The type of bed is not good for sleeping at all. I don't think it is 5 star quality resort hotel offering such an uncomfortable bed with low quality mattress. The road path with hump can be dangerous for old folks as we almost fell down a few times while walking in the path with expected hump on the walk path.
Norhasniza S. Families with young children Malaysia, June 1, 2014
Relaxing

RoomLandscapeSwimming pool
6
Good place for family to enjoy nature with nice landscape & confortable room
Wun E. Families with young children Singapore, June 1, 2014
mildly disappointing

quick check-in, free parking, quick check-out
4.7
We have not experienced any major issue during our stay at Philea Hotel, though it would be much better if we had not stayed with them when they first commenced operations in 2009. In comparison, our second visit was a vast difference relative to our first impression. The room now is worn out, floor dusty, bedsheets unwelcoming, aircon obviously dysfunctional with a non-functioning ceiling fan and the food/dining options are depressing. The outdoor pond was visibly unpleasing to the eyes. What made things worse was the way the hotel managed its event crowd over the weekend. The sound control and crowd management (esp. religious chants, hang banners and religious guests) was surely one huge reason we are not treading at the common places. Seriously speaking, upon arrival, we thought Philea was now sharing its function rooms or event space for long-term religious gathering or large group prayer sessions.

Book now!

Sale ends soon!

Customer Reviews - Philea Resort & Spa, Malacca / Melaka

AS-AGWEB-3A07