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Philea Resort & Spa

Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Ayer Keroh, Malacca, Malaysia 75450

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Very good

7.5

based on
2027 reviews

1837 reviews in English

Value for Money
7.1
Location
7.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
6.5
All reviews (2027)
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Abdul J. Couples Singapore, December 27, 2014
holiday

authentic as a resort
7.7
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Ahmad K. Families with young children Malaysia, December 26, 2014
Just ok..

room
6.3
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Simon W. Families with young children Malaysia, December 26, 2014
Food is not fresh

environment staff friendly good location
8.3
Good except food standard is not up to 5 star standard, especially hi tea food serving is not fresh and not value for money
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Zuhaimi A. Families with young children Malaysia, December 26, 2014
Philea Resort & Spa
3.7
Bad
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Yong P. Groups Malaysia, December 25, 2014
Bad resort - no recommend

Clean - bad , service - bad , location - bad
2.7
In overall is bad experince. 1st to car send to room service ! 2nd the sound proof very bad! 3rd toilet can flush , toiletries bad smell. Last bad maintain, air con no function good. Bessie that no activities in the resort so boring and have nothing to enjoy ! Gym - bad and negative , swimming pool out of standard no need swim wear and no life guard, no control in pool .
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Yeong M. Couples Malaysia, December 25, 2014
relexless

the design of the resort was chill and relax. furthermore, the service is great.
7.7
It consider good but not reach the feeling of awesome. The room is dusty, can smell the dust once enter the room. Furthermore, can the noise that made by the other rooms.
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Tan S. Couples Malaysia, December 25, 2014
Nice environment

Nice pool, comfortable room, suitable for getaway
9.7
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Lin H. Families with young children Malaysia, December 25, 2014
Over-rated 5-star resort

Unique architecture and nearby to toll
3.7
I visited the resort few years back for 3d2n and the stay was quite satisfactory. In my recent visit to the resort again, my experience has totally changed. The room is not very well maintained, there are dusts all over and there are even ants in the room!! Food quality is very bad, not even comparable to a 3-star hotel. There were only 2 towels provided, and there is a charge of RM30 for any extra towel!! Any request for additional toiletries (shampoo, shower gel, etc) will be charged at RM5/bottle. This is something never heard off!!
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Shamsuri S. Families with young children Singapore, December 24, 2014
There is no handicap route for my mom

N/a
7
Satisfied
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James C. Families with young children Singapore, December 24, 2014
2nd visit in 2 months

Location and breakfast
7.3
Was here in November and the kids love it, especially the buggy rides! My recent 2nd visit ,just before Xmas, was not so pleasant. I brought my old folks along too this time round. Upon checking in was told that only 2 buggies were avail for checking n checking out only because the rest has broken down. I was given a room that was right to the end of the resort. Request for buggy to go in and out of resort was mostly meet though. Rooms were very dusty. Bats poop and half eaten fruits littered all over the entrance of the rooms.. Breakfast is still as good but overall, not very enjoyable this time round.
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