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Philea Resort & Spa

Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Ayer Keroh, Malacca / Melaka, Malaysia 75450 (Show on map)

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Area: Ayer Keroh Number of Rooms: 201
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
145 reviews

Value for Money
7.0
Location
7.7
Staff Performance
8.2
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
6.6
Families with older children (145)
Sort by:
Soh B. Families with older children Malaysia, May 11, 2015
Relax

Rooms, breakfast, swimming pool
9.3
Clean, comfort.
Jie Y. Families with older children Malaysia, May 4, 2015
bad staff attitude

environment,hotel,view
5.3
bad mood with register at starting
Mohd Z. Families with older children Malaysia, May 2, 2015
Nice hotel but no so friendly staff

Location, environment and nice room
7.3
The stay was good. The room was spacious enough for the 4 of us. The staff was not so friendly even though not rude. Not much activity to do at the hotel but near to the zoo, mini malaysia, bee farm etc. Near to restaurants (there's a row of "asam pedas" restaurants nearby).
Shahrul B. Families with older children Malaysia, April 6, 2015
The location is peaceful, unruffled, tranquil .

friendly staff & their hospitality makes you feel at home. The ambience of the location is pleasantly calm & undisturbed. When you are here you are able to rejuvenate yourself & enjoy placid nature.
10
It is worth your money. I am able to distress myself from the hustle bustle of city life. The landscape with its natural habitat kept & man made waterfall is a very intelligent idea. I am able to experience my night surrounded by the sound of nature & waking up to the sound of the waterfall early in the morning is really wonderful. I feel myself engaged to mother nature. I will definitely going to come back here again & planning to bring a bigger family group. It is love at first sight. The humble & helpful staff whom is always obliging to your needs. You don't have to wait long for the room services . The minute you placed down the receiver the services is already at your doorstep.
Siti N. Families with older children Malaysia, March 14, 2015
A night at Philea

Accomodation, very quite at night and peaceful. Wifi connection is very strong which is useful.
6
Found everything that we request is chargeable and expensive e.g for blanket and pillow. The staff at the receptionist is rude as she make face in front of me when I request for mineral bottle.
Goh C. Families with older children Singapore, February 21, 2015
Good Stay

Surrounding, room & Cleanliness
7.3
Perfect & enjoyable stay.
Kimmeng T. Families with older children Malaysia, February 20, 2015
General comments

Potential for a great hotel
5.7
Not enjoyable
Muhamad R. Families with older children Singapore, December 28, 2014
awesome

great staff-always came for room service punctually,love the toilet,efficient check in & out
6.3
It was relaxing, love the environment, great staff there. Always acknowledge us with a warm smile. Stayed there for 4 days seems too short. Will come back in the future. Thumbs up!
Chin H. Families with older children Malaysia, December 28, 2014
the env & atmosphere is different from other hote

the env, nice view at the swimming pool & spacious karaoke room
7.3
Good n enjoyable
Martin M. Families with older children Austria, December 17, 2014
Major service issue and totally overpriced

The rooms are ok, but thats it
5
Throughout our three weeks travel throughout Malaysia, the Philea resort was one of the most expensive hotels, with the worst service. The internet hardly worked, somwe had to move rooms, where we again had issues; we ordered a birthday cake for our daughter which was not delivered, the waiters disappeared and employees simply did not seem to bother about customer issues. To be fair, at the very end we got a price down because of the accumulation of issues, however the problems identified cannot be resolved within a couple of weeks as its down to the employees....

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Philea Resort & Spa Malacca / MelakaPhilea Resort & Spa Malacca / Melaka - Tanjung Wellness SpaPhilea Resort & Spa Malacca / Melaka - Tanjung Wellness SpaPhilea Resort & Spa Malacca / Melaka - Swimming PoolPhilea Resort & Spa Malacca / Melaka - Kid’s clubPhilea Resort & Spa Malacca / Melaka - Pub/LoungePhilea Resort & Spa Malacca / Melaka - Fitness CenterPhilea Resort & Spa Malacca / Melaka - Tropics LoungePhilea Resort & Spa Malacca / Melaka - Coffee Shop/CafePhilea Resort & Spa Malacca / Melaka - Coffee Shop/CafePhilea Resort & Spa Malacca / Melaka - Swimming PoolPhilea Resort & Spa Malacca / Melaka - ExteriorPhilea Resort & Spa Malacca / Melaka - Guest RoomPhilea Resort & Spa Malacca / Melaka - Pavilion Room - DoublePhilea Resort & Spa Malacca / Melaka - Bathroom AmenitiesPhilea Resort & Spa Malacca / Melaka - Pavilion RoomPhilea Resort & Spa Malacca / Melaka - Philea SuitePhilea Resort & Spa Malacca / Melaka - Pavilion Room - TwinPhilea Resort & Spa Malacca / Melaka - BallroomPhilea Resort & Spa Malacca / Melaka - BallroomPhilea Resort & Spa Malacca / Melaka - Cravo CravoPhilea Resort & Spa Malacca / Melaka - Meeting FacilitiesPhilea Resort & Spa Malacca / Melaka - Royal VillaPhilea Resort & Spa Malacca / Melaka - Resort Night ViewPhilea Resort & Spa Malacca / Melaka - Viva VoilaPhilea Resort & Spa Malacca / Melaka - Cravo CravoPhilea Resort & Spa Malacca / Melaka - Pavillion RoomPhilea Resort & Spa Malacca / Melaka - Royal Villa - Dipping PoolPhilea Resort & Spa Malacca / Melaka - Chinese WeddingPhilea Resort & Spa Malacca / Melaka - Royal Villa

Customer Reviews - Philea Resort & Spa, Malacca / Melaka

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