Excellent 8.5
Based on 83 reviews

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About Phoenician Resort

Description

Perfectly located the heart of Broadbeach, this luxurious property is just a stroll away from the Kurrawa Beach and a plethora of dining and shopping venues. Phoenician Resort features elegantly designed rooms that command magnificent views of Broadbeach and Gold Coast. For partygoers, it is well located with the Jupiter Casino, Oasis shopping center, and tons of nightlife just next door. Fine architecture, tropical landscapes, and exotic pool areas festoon the exterior of the resort, while luxury rooms with a zany modern art and deco design adorn the interior. For leisure, guests can visit the indoor and outdoor swimming pool, gymnasium, BBQ facilities, and on-site Phoenician Spa Retreat which is a harmonious sanctuary with a variety of spa treatments to pamper the mind, body, and soul. Phoenician Resort is definitely worth a visit!
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • car park

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom
  • games room

Swimming & soaking

  • swimming pool [outdoor]
  • swimming pool [indoor]

Land sports

  • golf course (within 3 km)

For kids

  • swimming pool [kids]

Food & beverage

  • BBQ facilities

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • babysitting
  • tours

On-site facilities

  • family room
  • garden
  • elevator
  • salon
  • shops
  • smoking area

Business & money services

  • ATM/cash machine on site
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Policies

The property requires a refundable security deposit of AUD 200 upon check-in.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 10:00 AM
Distance to Airport: 24.4 km
Number of Floors: 9
Number of Rooms : 110
Reception Open Until: 20:00PM
Year Hotel Built: 1997
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Important notice

Please note that this property does not accept 'Schoolies' bookings. The property does not have the policies, procedures or resources to accommodate the unique needs of school leavers during the annual Schoolies Period. In particular it does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of guests during this period. For this reason we reserve the right to reject bookings from school and/or university leavers for the entire “schoolies” period.
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.5
  • Location 9.5
  • Room Comfort/Standard 8.6
  • Service 8.3
  • Value for Money 8.3
  • Food/Dining 7.5

George D.
Australia
June 25, 2016
Family holiday
First stay here with the family. The room was good but could use some updating. Also they need to provide more amenities like toilet paper and towels as we were there for a week. But overall very pleasant and great location

Amanda S.
Malaysia
April 04, 2016
Amazing!!!!
The location Fantastic central n convenient yet slightly out from the hustle n bustle of Surfers Pradise. All around the resort is food joints from Local to Thai, to Indian,Malay, Italian,Japanesse & Korean all 5mins away walking distance. A few pubs around for u to unwind. Malls,shopping center & supermarket just walking distance. The staff Amazing & so helpful especially Julia. The apartment is so great with all that is needed for a couple to a big family or group of friends. Will definitely return to Gold Coast to stay at Phoenician!!! Only downside the Wifi is so Expensive!!!!

Caterina L.
Australia
March 30, 2016
Uncomfortable bed
Most uncomfortable bed ever!!!! The king bed was made up of 2 singles put together and very hard mattresses.

Christel P.
Australia
March 22, 2016
Location
Very good location, facilities a little run down, overall a good stay.

John C.
Australia
March 21, 2016
Business Traveller at Pharmacy Conference
1. Proximity to Convention Centre. 2. Large choice of eating facilities/shops within 100 metres. 3. Spaciousness of rooms.
Having to attend the Pharmacy conference annually, I try to book my four night accommodation at the Phoenecian resort when possible. I enjoy the location, pool facilities and atmosphere of the resort. My recent stay in room 2104 this year (16/3/16 - 20/3/16) was marred by the following: 1. Aircon in main bedroom does not cool satisfactorily, (may need gas). 2.Outside patio light didn't work. 3. 1 x Bedside lamp didn't work. 4. No alarm clock. 5. Cutlery in drawer was dirty from previous users. 6. Fridge was turned up on highest setting and froze/ spoiled some food placed in there, (Usually house keeping turn fridge to low setting when cleaning room). Kitchen has chips in floor tiles and paint is coming off the cupboards exposing MDF underneath. I expected a better standard as the room let down an otherwise pleasant stay.

michelle K.
Australia
July 06, 2015
excellent
location ,room hotel had a luxury feeling

Peggy T.
Australia
June 14, 2015
honesty
location
mediocre

Kirsty F.
Australia
May 04, 2015
Girls weekend away
The staff, the location, the cleanliness of the rooms
It was my birthday weekend away with a girl friend and it was great. The staff and friendly and easy to deal with. The room is clean and tidy and the general areas are fresh and clean. This was the second time staying there and will be back again I'm sure.

Nicole S.
Australia
May 04, 2015
Happy customer
Room, Location, Facilities
We had a wonderful stay. Room was spacious, comfortable and clean. Easy access to Convention Centre and local dining/shopping. Definitely would stay again.

Nicholas K.
Australia
April 01, 2015
Great spot
Location, size, cost
Fantastic stay!


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