Back to hotel info

Very good 8.0
Based on 26 reviews
Very good 7.8
Based on 1574 reviews

Verified traveler reviews

Filter by traveler type
Very good

based on 26 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 10.0
  • Location 9.3
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for Money 7.1
  • Food/Dining 7.9

Peter from Switzerland
Do go there anymore!
It is run down and dirty the personal is tired!
Reviewed December 06, 2015

Brian T. from Ireland
Business travelers
Stayed 2 nights in May 2010
Phoenix Hotel Copenhagen
Great location with good breakfast and nice rooms
no parking outside the hotel
A good hotel in a great location in Copenhagen. There is no parking outside the hotel so it can be a little difficult for taxi drop offs, however it is in easy walking distance of everything and has a good bar in the basement. I didn't try the restaurant so cannot comment, however the breakfast was good
Reviewed June 01, 2010

Tore W. from Norway
Stayed 2 nights in November 2009
A good Copenhagen experience.
Nice room, nice lobby, friendly and helpful staff
Breakfast room can be more welcomming, however also here freindly, helpful staff
The Phoenix hotel was a very nice experience. The location is perfect closed to Kongens Nytorv and Nyhavn. Strøget is also just a short walk away. The staff at the hotel were very welcomming and helpful. The room was also a nice experience with a good atmosphere and good beds. We enjoyed the stay and will very likely come back next time.
Reviewed December 02, 2009

Daniel-claudiu from Romania
Solo travelers
the position of the hotel was great
very very small room
Reviewed December 02, 2015

Mrs from Denmark
Solo travelers
4 stars Maybe a bit...
the general invironment
Very very small single room and cold as Well. Bathroom also very cold.
Reviewed December 01, 2015

Jeffrey K. from United States
Solo travelers
Stayed one night in August 2009
Seen better days
This hotel is conveniently located near new harbor
Many rooms do not have air conditioning. Smallest rooms I have ever seen. Dated and in need of repair.
Unless you get this hotel for an amazingly low price, I would look elsewhere. The staff is polite and friendly but the hotel has seen better days. The single was honestly the smallest room I have ever stayed in and I am familiar with small hotel rooms in Europe. I tried to open the window in this stuffy shoe box but there are two windows including an interior and exterior window that must be balanced open to get air. Sorry...won't stay there again.
Reviewed August 06, 2009

bruno A. from Spain
Stayed one night in November 2010
trevligt hotel med bra läge och personal
service o läget
små dubbelrum
Hotellet ligger inom gångavstånd till Kongens Nytorv och bra förbindelser till Kastrup via Metron . Nyhamn med alla barer ,resturanger som har öppet långt in på småtimmarna når man på 5 minuter från Hotellet
Reviewed December 01, 2010

Anonymous from India
Solo travelers
Rooms are too small.
Reviewed November 28, 2015

Wolfgang from Germany
Families with older children
Not the next time..
Location is fantastic. Breakfast is very good.
Double room for € 200 is to small, toilet flashing not good working, walking at night to the bath room is to noisy (old Parkett floor)
Reviewed November 24, 2015

Alberto H. from Chile
Stayed 2 nights in June 2010
Phoenix Hotel
Buena ubicación y comida excelente en el Hotel
Fue muy frustrante haber pagado una habitación categoría SUPERIOR y haber recibido una STANDARD
Lamentamos mucho haber recibido una habitación Standard habiendo pagado anticipadamente a través de Agoda una habitación de categoría SUPERIOR. Otro matrimonio par el cual contraté también una Superior tuvo la misma mala experiencia. Solicité una explicación en la Recepción del Hotel, ya que las fotografías disponibles en la Web y en el elevador del Hotel confirman claramente nuestro reclamo, pero no fue atendido argumentando que las habitaciones Standard mostradas, correspondían (según ellos) a las de categoría Superior.
Reviewed June 30, 2010

Uwe L. from Germany
Stayed 3 nights in November 2010
Gutes, zentral gelegenes Hotel
Lage im Zentrum, gutes Fruehstuecksbuffet, freundliches Personal
Zimmer rel. klein, alte Bausubstanz
Kann das Hotel uneingeschraenkt empfehlen. Haben uns dort sehr wohl gefuehlt und werden beim naechsten Kopenhagenbesucht wahrscheinlich wieder dort absteigen.
Reviewed December 02, 2010

Jakob from Denmark
Was that a room for...
Friendly staff and location
A very very small bed for a double room.
Reviewed November 24, 2015

Analea from Sweden
OK but expensive
Location, staff
Smelly bathroom, hear all noise from the hotel... door opening, people speaking
Reviewed November 24, 2015

Daniel U. from Germany
Business travelers
Stayed 3 nights in September 2010
Hotel Phoenix
Zentrale Lage
kleine Zimmer
Das Hotel hat ein sehr Zentrale Lage. Man braucht keine 5 Minuten zur Ubahn und Fußgängerzone. Von der Ubahn kommt man auch direkt zum Flughafen. Die Standardzimmer sind nich übermäßi groß, sind jedoch völlig ausreichend für kurze Reisen mit wenig Gepäck. Für längerer Aufenthalte sollte man jedoch zu den größeren Zimmern greifen. Das Personal ist sehr freundlich und der Rest des Hotels ist soweit auch in einem gepflegten Zustand.
Reviewed October 05, 2010

Matteo P. from Italy
Stayed one night in May 2012
Hotel piacevole e cortesia nel servizio
Ottima posizione, cortesia del personale, ambiente curato
Hotel confortevole, posizione ottima, camere piccole ma curate. Personale gentile e disponibile. Non abbiamo provato la colazione.
Reviewed May 30, 2012

Kate from United States
Solo travelers
Cozy Weekend In Copenhagen!
the bed was comfy and the staff was accomadating
i liked everything!
Reviewed November 23, 2015

Michael from Sweden
The staff working in the hotel is very helpful
It´s a very old hotel and also the interior : ( all over
Reviewed November 16, 2015

roberto P. from Italy
Families with young children
Stayed one night in August 2010
Phoenix hotel
zona centrale - comoda stazione metro e shopping
nulla da segnalare
e' stato facile raggiungere l'hotel in quanto molto vicino alla stazione della metro kongens (20 minuti dall'aeroporto). Da ricordare che le camere non sono disponibili prima delle 14.00. Colazione a buffet ricca ed abbondante. Ambiente confortevole, pulito e personale molto gentile. Hotel vicino ad Amalianborg castle e ai ristoranti lungo il canale. I magazin du nord offrono ampia scelta di articoli sportivi, casalinghi e giocattoli e buffet all'ultimo piano.
Reviewed August 30, 2010

Tatiana V. from Russia
Solo travelers
Stayed 2 nights in April 2013
Самый правильный отель для туристов
Очень удобно расположение, близость к известной набережной, близко к достопримечательностям
Мы всегда останавливаемся в этом отеле. Небольшие комнаты, но всё чисто и убрано. Рядом галереи, набережная, и самый вкусный мясной ресторан MASH. Рекомендуем!
Reviewed April 22, 2013

Xavier from France
Solo travelers
Nothing extraordinary but charming and...
Perfect location Old fashioed but not tacky Good Breakfast
Phonic insulation - > someone has been watching TV all night long in the room next door and I could hardly sleep
Reviewed November 15, 2015