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Recent customer comments

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based on 423 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.6
  • Location 9.1
  • Room Comfort/Standard 7.7
  • Service 8.2
  • Value for Money 8.5
  • Food/Dining 7.0

Di A.
New Zealand
May 06, 2016
Clean & cheap
The Phoenix was all we needed - neat and well located with helpful staff. The rooftop garden was a lovely added extra which we enjoyed. We'd definitely stay again.

francesca P.
May 03, 2016
Great location

David S.
Czech Republic
May 01, 2016
Value for money
Good value for money, clean room, very good restaurant.

Helen G.
United States
April 24, 2016
Good place for the price
I enjoyed my stay here. The location is a little bit of a walk to the bund, but it makes for a great experience walking and taking photos. I would recommend this place to others and would stay here again. They staff was very friendly and helpful.

yunpei L.
April 23, 2016
great location, clean room, good for visitors only to sleep
Good experience at hostel, will book next trip in SH.

Rey M.
April 22, 2016
Single room is bad
No value for money for the single room.

Betina B.
April 19, 2016
Great Location, clean room, nice rooftop bar 😀
Near Metro, lots of restaurant, ........

Apisak W.
April 19, 2016
Budget hotel on best location
Well located, not far from People's Square and the subway. Nice and helping staff.

Wai L.
April 16, 2016
Easily access location, spacious dormitory, good free wifi Just that some wooden floor pieces may have squeaky sounds when stepped on.

Juho-Erik K.
April 08, 2016
Excellent location and staff
Location couldn't be much better. Really helpful and honest staff. Gf accidentally dropped her small walled with Y500 cash in the roof top bar one night and staff had kept everything safe and returned it on the next day. Kudos!


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