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Phoenix Park Inn Resort

Sequeira Wado, Candolim, Bardez, Candolim, North Goa, India 403515 (Show on map)

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Phoenix Park Inn Resort North Goa - Reception Phoenix Park Inn Resort North Goa - Resort Exterior Phoenix Park Inn Resort North Goa - Resort Exterior Phoenix Park Inn Resort North Goa - Standard Room Phoenix Park Inn Resort North Goa - Exterior Phoenix Park Inn Resort North Goa - Exterior Phoenix Park Inn Resort North Goa - Pool view Phoenix Park Inn Resort North Goa - Dine by the pool Phoenix Park Inn Resort North Goa - Block Phoenix Park Inn Resort North Goa - Restaurant- Sal Phoenix Park Inn Resort North Goa - Restaurant- Sal Phoenix Park Inn Resort North Goa - Inhouse Spa Phoenix Park Inn Resort North Goa - Colval - Pool Bar & BBQ Area
Area: Candolim Number of Rooms: 128

Recent customer reviews

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Very good

7.2

based on
9 reviews

7 reviews in English

Value for Money
6.4
Location
7.3
Staff Performance
7.3
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
6.7
Food/Dining
7.8
All reviews (9)
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Amrapali M. Families with young children United Kingdom, January 5, 2016
Poor Service

the catering staff, give us good service.
5.3
Booked 2 rooms and emailed that we needed adjoining rooms as one of the rooms was for my 70 year old mother. We were given rooms were on the 3rd floor. The hotel HAS NO LIFTS! The climbing nearly killed my mother. I called reception and were reallocated rooms on the first floor, but they were only available from the 3rd day of our holiday. We wasted valuable holiday time changing rooms. They knew that one of the guests in the group was a 70 year old lady, yet they still allocated rooms on the 3rd floor. The staff clearly do not have the capability to THINK! Most of the staff are semi-literate, and do not understand English properly. I had to ask 3 times for a 'Please clean my room' sign. Our room did not have one, so I informed reception that we were going out and would like our room cleaned while we were away. We came back some 5 hours later, the room had not been cleaned! My husband got acute gastroenteritis (dinner at a beach shack) and we had to call the hotel doctor. He prescribed some electrolysis fluids. I requested reception, to get me some from the nearby pharmacy. He said they could not, due to hotel policy. Again I had to plead with him and point out that I could not possibly leave my very sick husband, 70 year old mother and 7 year old daughter to go to the pharmacy at 9 p.m. Finally they relented. My husband's condition got worse and the doctor had to visit the hotel to give him an injection. The hotel management however, made no attempts to find out how my husband was doing and if we needed any assistance. I asked for the manager several times, but Mr. was no where to be seen.Even on the last night when I asked to book us a taxi that could accommodate all our luggage, the initial response was that they could not. After more pleading, they finally got us one and it was complimentary as I threatened them with bad reviews! Needless to say we will never be going back there.
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Ranjit P. Couples United Kingdom, March 10, 2015
Pleasant stay

Cleanliness, Near the beach and bustle, helpful staff
9
Comfortable, clean and pleasant. For bed & breakfast travellers a concession for dining would have brought in more diners, I believe - because of quality and willingness to provide to client preference taste.
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Suhas P. Couples India, January 4, 2015
this property is very old type apartment and no l

food was excellent, location is good,it's safe for family and couples
7
We stayed at last week with my family. We were fully enjoying stay. We liked food .This property was close to candollim beach and market area.
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Sukhwinder K. Couples United Kingdom, November 21, 2014
Bar pool

Garden
8.3
Vood
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Avinash M. Families with young children India, September 28, 2014
Good to stay...

Cleanliness, helpfull and courtaeious
8
Basically it was good in terms of cleanliness,however the rooms given to family and to stags should be in different blocks or in different floors altogether.The is because the rooms to my right and left were both given to stags and they created so much noise in the corridor and they were creating nuisance at as late as 3am early morning.They were drunk and they banged our door as well.My daughter was scared by the noise and banging on our door.This was the worst experience i had for a long time to come.
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Manoj K. Families with older children India, October 28, 2012
Decent property with indifferent staff

Nice rooms, not very far from the beach
5.7
On arrival, the lady at the Reception asked me to wait, while she continued to organize her desk, and attend to other work, and this may have taken 10 minutes or more. If she had been attending to another customer, I may not have been as offended. Maintenance work was in progress, and with workmen everywhere, no privacy was available for use of amenities, like swimming pool, etc. Restaurant where breakfast was served was very small, and most guests had to wait for long periods for their turn. We probably visited at the wrong time, and I am sure that when maintenance is completed, and with a little training to the staff, this can turn out a decent place to stay.
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Slavko S. Solo travelers Serbia, September 1, 2010
Phoenix Park Inn Hotel
5
This customer has only rated this hotel and has not submitted any comments.
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Frans D. Couples Netherlands, December 17, 2015
Ontspannen verblijf

Ligging, correcte behandeling, accomodatie
8
Aangenaam hotel, klachten en wensen worden serieus genomen, mooie en rustige ligging, schoon
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Dmitry S. Families with young children Russia, February 2, 2015
Наш 4-ый отдых в Индии всей семьей

Всегда доброжелательный персонал, уютный номер, удобное расположение отеля
8.3
Все было замечательно! Не буду много писать, так как что хотели, то и получили за время отдыха: полный релакс, теплый океан, много солнца. И огромное спасибо персоналу отеля за их работу! Индия, мы тебя любим! :)
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Phoenix Park Inn Resort North Goa - Resort ExteriorPhoenix Park Inn Resort North Goa - ReceptionPhoenix Park Inn Resort North Goa - Resort ExteriorPhoenix Park Inn Resort North Goa - Resort ExteriorPhoenix Park Inn Resort North Goa - Standard RoomPhoenix Park Inn Resort North Goa - ExteriorPhoenix Park Inn Resort North Goa - ExteriorPhoenix Park Inn Resort North Goa - Pool viewPhoenix Park Inn Resort North Goa - Dine by the poolPhoenix Park Inn Resort North Goa - BlockPhoenix Park Inn Resort North Goa - Restaurant- SalPhoenix Park Inn Resort North Goa - Restaurant- SalPhoenix Park Inn Resort North Goa - Inhouse SpaPhoenix Park Inn Resort North Goa - Colval - Pool Bar & BBQ Area


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