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Phuket Graceland Resort & Spa

190 Thaweewong Road, Patong, Phuket, Thailand (Show on map)

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"Swimming pool , breakfast , big room..."

  • Razi, Kuwait
  • July 20, 2015
  • Area: Patong
  • Rooms : 600
  • Free Wi-Fi

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Room Types
Max
Rates
Deluxe
Deluxe Pool View
Superior
Grand Deluxe
Superior
Deluxe
Deluxe Pool Access
Deluxe Pool View
Grand Deluxe
Deluxe Pool Access
Sunset Deluxe Poolview
Sunset Deluxe Pool Access
Sunset Deluxe Pool View
Sunset Deluxe Pool Access
Family Room (Quad)
Family Room (Quad))
Family Pool View (Quad)
 Family Pool Access (Quad)
Sunset Grand Deluxe
Sunset Grand Deluxe and Sea View
Sunset Grand Deluxe Pool Access
Sunset Grand Deluxe Pool Access and Sea View
Sunset Grand Deluxe
Sunset Grand Deluxe Sea View
Sunset Grand Deluxe Pool Access
Sunset Grand Deluxe Pool Access and Sea View
Graceland Suite Sea View
Graceland Suite Sea View.

 

When would you like to stay at this hotel?

Features of Phuket Graceland Resort & Spa
Facilities

24-hour front desk

24-hour room service

airport transfer

babysitting

bar

business center

car park

coffee shop

elevator

laundry service

library

meeting facilities

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

smoking area

tours

 
Sports and Recreation

fitness center

garden

hot tub

kids club

massage

outdoor pool

pool (kids)

sauna

spa

steamroom

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  

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Sale ends soon!

The peaceful elegance of the Phuket Graceland Resort & Spa is the ideal spot to watch Phuket's awe-inspiring sunsets. Offering 460 large and luxurious rooms with the finest of amenities, this property epitomizes it's name. Enjoy the spa and all its services, or dive into the huge pool after a day in the sun. Venture out of the hotel onto the creamy Patong Beach or into Phuket for the tastes of Thailand. Staff of the Phuket Graceland Resort & Spa are available to help plan your vacation. To book your next stay, just enter the dates on our secure online form and submit. The peaceful elegance of the Phuket Graceland Resort & Spa is the ideal spot to watch Phuket's awe-inspiring sunsets. ... see more
Children at the age of 4 – 11 sharing bed with parents will be charged for compulsory breakfast. Guests at the age of 12 or above must use an extra bed with an additional charge.



Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
1300 THB

Breakfast Charge (when not included in room rate)
500 THB

Check-In From
03:00 PM

Check-Out Until
12:00 PM

Distance from City Center
20 km

Distance to Airport
40 km

Internet Usage Fee
150 THB

Non-Smoking Rooms / Floors
Yes

Number of Bars
2

Number of Floors
4

Number of Restaurants
6

Number of Rooms
600

Parking Fee (per day)
0 THB

Reception Open Until
03:00AM

Room Voltage
220

Time to Airport (Minutes)
50

Year Hotel Built
2005

Year Hotel Last Renovated
2012


Recent customer comments

Filter by Traveler Type

 

Very Good

7.9

from 703 reviews

Value for Money
7.6
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
7.7
All reviews (703)
Sort by:
Ivana A. Families with young children Indonesia, July 22, 2015
Average hotel

size of the room
5.3
I stayed at Phuket Graceland for 5 nights. In general, we were not very happy with the hotel and the service. the room is old and not well maintained. The service was very disappointing, the staff was not helpful and unfriendly. The housekeeping service cleaned up our room everyday but they never refill the complimentary coffee and tea as well as the pool towel. Sometimes they also forgot to refill the complimentary water. One evening, it was raining cat and dog and we just reached the hotel and need to walk into our room. I went to the front desk, trying to borrow an umbrella. The staff insisted that the hotel already provides umbrella in the room. I totally understand that there are 2 umbrellas in the room, but the problem is we need the umbrella to walk into the room. I told her that I will return it in 5 mins once I sent off my family, which includes toddler. She kept refusing. Giving up, we ran into our room and wet all over. Location wise, it was in the end road of patong beach, so it was not very crowded but a bit far from restaurants. they offer big breakfast but no quality control. It’s definitely not a five star hotel.
Razi A. Families with young children Kuwait, July 20, 2015
Nice hotel just far from center

Swimming pool , breakfast , big room
9
It was very good experience stay and good if you take pool accece room and have halal resturant for breakfast , I enjoy with this hotel , one think is far from center you need taxi or tuck tuck to go and back to hotel .
Khalijah K. Families with young children Indonesia, July 20, 2015
Its quite good atmosphere.

Life music, hospitality, courtesy
6.3
Satisfied, great environment, good for children to stay
Elvan E. Couples Indonesia, July 17, 2015
great place..strategic area

clean, nice food and comfy bed
8.3
Low K. Families with older children Malaysia, July 17, 2015
Clean

Clean room, facilities and near to beach
7
Jay N. Families with older children South Africa, July 17, 2015
A Beautiful Hotel that is not well maintained

Breakfast was good, Pools were great and the location was good
5.7
The hotel is a great, but not well maintained. The lift we used was smelly and the room was not properly cleaned. The reception staff are not flexibly at all, they put us in a room close to the hotel security that started blowing his whistle early in the morning, and the beds were very floppy. My son spilt his drink at the restaurant that served the complimentary drink and the staff saw it and refused to assist with mopping up mess. Shocking service for a 5 star.
Aaron T. Families with young children United States of America, July 13, 2015
DO NOT BOOK HERE

POOL
2
This is the worst place I have stayed in Thailand. They advertise WiFi which does not work, they spent 3 hours in my room trying to fix it, then told by the manager, you don't pay for wifi it is free, so if it not work not matter. Reception staff is rude. Wanted a cousin to come meet the kids, required to pay hotel 1000 baht so they could come on property. Cannot bring ANY outside food and drink on property. WORST PLACE!!!
Philip C. Families with young children Ireland, July 12, 2015
Avoid This Hotel

Phuket Graceland Resort & Spa
3.7
- Air conditioning leaked - Cable TV Only worked 2 out 5 days and when I complained they told me I wasn't charged for these services (does that make it acceptable?) Wifi worked 1 day - Front - Swimming pool dirty with cigarette butts and other items floating around. - Staff not so friendly. This hotel needs to be closed and given a major overhaul.. Would NOT recommend this hotel to anyone
Frans D. Couples Netherlands, July 11, 2015
Unpleasant manager

Location
5.3
David S. Couples United Kingdom, July 9, 2015
Graceland hotel just ok

Great location, nice lay out and pools
7
Our stay was ok until one of the beach bags we had bought left dye on the duvet cover. Then low and behold the staff became hostile and tried to screw us £50 for damages total scam!! after this all the smiles seemed quite false..... Nice location and value for money however the hotel needs a little more attention to general condition broken fixtures and bedding furniture left in corridors etc. I wouldn't book breakfast as the dining Hall was like feeding time at the zoo and we decided to eat out most days.
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What's nearby? / Directions

What's nearby?
  • Kathu Waterfall (4.4 km)
  • Go-Kart Speedway (3.6 km)
  • Phuket Simon Cabaret (2.8 km)
  • Jungceylon Shopping center (1.4 km)
  • Bangla road (1.1 km)



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Customers like this resort for:
Area recommended for:
  • beaches
  • nightlife
  • shopping
Distance to airport:
  • Phuket International Airport (22.7 Km)
Customer comments:
  • "Beautiful beach" , "Friendly service" , "New rooms"
Top attractions in the area:
  • Baan Rim Pa (0.5 Km / 6 min walk)
  • Patong Beach (0.6 Km / 8 min walk)
  • Bangla Road (1.0 Km / 12 min walk)
  • Savoey Restaurant (1.0 Km / 12 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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