2015
Very good 7.9
Based on 966 reviews

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About Phuket Graceland Resort & Spa

Description

The peaceful elegance of the Phuket Graceland Resort & Spa is the ideal spot to watch Phuket's awe-inspiring sunsets. Offering 460 large and luxurious rooms with the finest of amenities, this property epitomizes it's name. Enjoy the spa and all its services, or dive into the huge pool after a day in the sun. Venture out of the hotel onto the creamy Patong Beach or into Phuket for the tastes of Thailand. Staff of the Phuket Graceland Resort & Spa are available to help plan your vacation. To book your next stay, just enter the dates on our secure online form and submit.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

For kids

  • kids club
  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours

On-site facilities

  • garden
  • elevator
  • library
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Thai
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Policies

Children 3-11 years old who stay using existing bed will be charged THB 250 per day for breakfast.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1300 THB
Breakfast Charge (when not included in room rate): 500 THB
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 20 km
Distance to Airport: 40 km
Internet Usage Fee: 150 THB
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 4
Number of Restaurants: 6
Number of Rooms : 600
Parking Fee (per day): 0 THB
Reception Open Until: 03:00AM
Room Voltage: 220
Time to Airport (Minutes): 50
Year Hotel Built: 2005
Year Hotel Last Renovated: 2012
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.9
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 7.7

Sara K.
United States
July 27, 2016
Ok
The check-in was very labored and long with no explanation. Our 1st room had a strong musty odor and was directly opposite the loud pop music blaring from the pool bar. The originally said they couldn't change it but then did after one night. The maids and other support staff were very helpful. The front staff less so. The landscaping is quite nice as is the pool.

sarah H.
United Kingdom
July 23, 2016
Food Poisoning and Aggressive Staff
We were enjoying our holiday until my husband and daughter got food poisoning from the Belgium Beer Cafe (attached to the hotel ).When I spoke to a hotel employee called Chai about this instead of asking how they were he become very hostile and rude asking how I knew that was the cause I said we had only eaten breakfast in the hotel and dinner there so it had to be their food. He was so angry with me I have never seen a hotel employee behave like that especially in Thailand when they are usually so polite and gracious..we originally wanted a late checkout as they were ill, but after his behaviour we checked out that night and went to another hotel. It completely changed my impression of the hotel ..the food poisoning is not an issue as its not unexpected but Chai's behaviour was inexcusable I'm surprised he is allowed to be so intimidating and rude to guests.

lakshmi K.
Singapore
July 22, 2016
Good resort with all amenities
Stayed here for 4 days to celebrate my DD bday. Good location, near to Bangla road. Facilities are good nd clean. Lot of activities in kids club & swimming pool. Good Breakfast with lot of options for vegans

Thomas J.
United Kingdom
July 22, 2016
Graceland
We had a lovely two nights here as a couple but some of the service was disappointing. It's more expensive than the beach but it's worth it for the quality. The spa is also excellent

Roger P.
Australia
July 19, 2016
Great spot, nice and relaxing
Graceland is in a great location. You can choose to just relax or experience places live the lively Bangla Rd just a short distance away.

Sukiman S.
Indonesia
July 16, 2016
A very old hotel that needs upgrade
Wonderful swimming full and excellent breakfast especially at the Sunset Restaurant. Room is old and needs urgent upgrade. Toilet is awful. BUt one trulu amazing experence we had was that the hotel remembers and actually send a complimentary cake for my wife's birthday

Mariani M.
Indonesia
July 14, 2016
old hotel
won't come back again

Griff H.
Australia
July 12, 2016
Fun in the sun
We scored bigtime. Phuket is meant to be raining this time of year but we had a week of sunshine which is perfect to take advantage of Graceland. Greats pool and bars, room was clean and large. Just a short walk to Bangla road and on the way is the night food markets which are great. We had a fantastic time at this hotel highly recommend. Just one thing watch out for the breakfast rush it's madness.

Kamil H.
Czech Republic
July 10, 2016
Great stay
Nice hotel with many pools a bit old, but still in good condition. Nice to come back again.

Kam Y.
Hong Kong
July 04, 2016
Very nice
Nice place, very comfortable SPA



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