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Phuket Graceland Resort & Spa

190 Thaweewong Road, Patong, Phuket, Thailand

Recent customer reviews

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Very good

7.9

based on
881 reviews

545 reviews in English

Value for Money
7.7
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
7.7
All reviews (881)
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Frans D. Couples Netherlands, July 11, 2015
Unpleasant manager

Location
5.3
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David S. Couples United Kingdom, July 9, 2015
Graceland hotel just ok

Great location, nice lay out and pools
7
Our stay was ok until one of the beach bags we had bought left dye on the duvet cover. Then low and behold the staff became hostile and tried to screw us £50 for damages total scam!! after this all the smiles seemed quite false..... Nice location and value for money however the hotel needs a little more attention to general condition broken fixtures and bedding furniture left in corridors etc. I wouldn't book breakfast as the dining Hall was like feeding time at the zoo and we decided to eat out most days.
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Pankaj T. Families with young children India, July 9, 2015
Nice resort

Good
8
Good experince
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Joel W. Solo travelers Australia, July 8, 2015
Ok

Pools, pools and pools
7.3
Graceland was alright it's a bit old and run down and smells of mould.
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Daniel D. Solo travelers Australia, July 8, 2015
Great motel, clean room and grounds ,

Location restaurant staff
9.3
Great resort , great pool, restaurant, only bathroom a bit ok , staff the best
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Joseph J. Families with young children India, July 7, 2015
good

good ambience
8.3
excellent
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Mahmudul I. Families with young children United Kingdom, July 6, 2015
Overall good hotel with few issues

Being next to the beach, big swimming pool and spacious rooms.
7.7
Hotel is good but unreliable Internet connection. Smelly rooms in the new wing with deluxe rooms. Definitely overrated when it comes to 5 stars.
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Evon L. Groups Singapore, July 6, 2015
Pleasant Stay

Clean, Great Facilities and Staff service
7.7
Exterior of hotel looks old but the rooms are clean. Staffs are respectful and helpful. Swimming pools are great to hang around if you don't feel like getting out of the hotel.
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Yansen W. Families with young children Canada, July 5, 2015
Bad service and rusty extra bed.

Location
4.3
It was a bad experience. Overpriced and bad service. The only upside of this hotel is its location.
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Krisztian H. Couples Hungary, July 5, 2015
Our first holiday was perfect! Thank to Graceland

Location, facilities, comfort
9.7
Me and my girlfriend enjoyed every single moment of the hotel hospitality, facilities and service. Thank you so much for make our short break holiday unforgettable
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