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Phuket Graceland Resort & Spa

190 Thaweewong Road, Patong, Phuket, Thailand

Recent customer reviews

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Very good

7.9

based on
881 reviews

545 reviews in English

Value for Money
7.7
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
7.7
All reviews (881)
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Brandon K. Solo travelers United States of America, July 4, 2015
Nice locale away from party zone

Had good variety of food restaurants. Is close to lots of nearby restaurants. Swimming pools are large enough to accommodate lots of people.
8
I enjoyed my stay with this hotel. It is in a great locale for nearby restaurants to eat at that are cheaper than the hotel prices. The security team there does a good job of monitoring any access in and out of the hotel area but this hotel not being near the busy party streets is a plus. Those streets are about a fifteen to twenty minute walk away. One awesome thing is they have a dessert area in Lobby with various cakes and treats for all ages. The hotel is definitely great for families and is also nice place if are a solo traveler as there is plenty of space at this hotel to lounge around.
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Sean W. Families with young children United States of America, July 3, 2015
Disappointed

The Belgium Beer Cafe
3.3
Terrible. The customer service was poor. The quality of the food at the breakfast buffet was poor. The deluxe room was just a standard room. The furniture was dated and the bathroom was sub standard.
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Kimberley C. Couples Australia, July 3, 2015
graceland review

pool, staff , modern rooms
8
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Stephen D. Couples United Kingdom, June 26, 2015
Horrible

Location, checkingout
3
Dirty, overpriced, rude staff!
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Chau H. Couples Hong Kong, June 26, 2015
Check-in time is really long

Environment, facilities, location
6.3
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Wanlapa P. Families with young children Thailand, June 25, 2015
Clean nice staff pool perfect food good

Big room near beach good location
9.7
Perfect value of the rate
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Henry K. Couples United States of America, June 24, 2015
Location is nice...that is about it

Location, location, location
6.7
Not bad, but my stay at Hilton and Regents were infinitely better.... The place obviously had been hit hard by the tsunami. The renovation seems somewhat incomplete. The only thing nice about the place was the location near Patong Beach. Stay away from Patong and just come at night. Karon and Panwa are so much nicer.
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Robert W. Solo travelers Singapore, June 20, 2015
Decent for a short stay

The swimming pools, the gym and the breakfast selection
6
We nabbed a good deal thus making our stay worth it. This hotel seems to be popular with tour groups and I would not recommend it to couples for an intimate stay, although the big pools make it ideal for families with children. Food is mediocre at best and the staff don't appear to care much about how well they perform their jobs. It's a good 15-20 minute walk to Junceylon Mall and a 200 Baht cab right (one-way). The hotel is located near the beach but not on* the beach (separated by a road).
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Bassem S. Families with young children Egypt, June 19, 2015
Mine

Location, comfortable, and services
8
Very good
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Bharatkumar P. Groups India, June 18, 2015
Good

Location, swimming pool, bar counter in swimming pool
8.7
It was wonderful experience in Graceland resort only we didn't get vegetarian foods over there otherwise beautiful experience.....
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