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Phuket Graceland Resort & Spa

190 Thaweewong Road, Patong, Phuket, Thailand (Show on map)

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Phuket Graceland Resort & Spa Phuket - Sunset Grand Deluxe Sea View Phuket Graceland Resort & Spa Phuket - Guest Room Phuket Graceland Resort & Spa Phuket - Guest Room Phuket Graceland Resort & Spa Phuket - Buffet Phuket Graceland Resort & Spa Phuket - Bualuang Restaurant Phuket Graceland Resort & Spa Phuket - Bualuang Restaurant Phuket Graceland Resort & Spa Phuket - Restaurant Phuket Graceland Resort & Spa Phuket - Restaurant Phuket Graceland Resort & Spa Phuket - Grace Bar & Grill Phuket Graceland Resort & Spa Phuket - Restaurant Phuket Graceland Resort & Spa Phuket - Belgian beer cafe Phuket Graceland Resort & Spa Phuket - Belgian Beer Cafe
Area: Patong Number of Rooms: 600
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
437 reviews

Value for Money
7.6
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
7.7
All reviews (437)
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Marnie P. Couples Australia, April 23, 2013
Adequate, close to beach and slightly noisy

Proximity to beach, restaurants and shopping
5.7
Felt like a number in this large hotel. The staff seemed disinterested. Rooms were adequate although had a musty smell. Staff allowed us to change rooms when available due to lots of street noise.
Michael T. Couples Australia, April 12, 2013
Great facilities great location poor service

The swimming pools were outstanding, the location was central and close to everything and the hotel is kept up to standards
8
Overall was a good hotel though Disappointed in the level of service provided from the staff
Anita M. Solo travelers United States of America, April 8, 2013
Quiet hotel close to Patong

The room staff are fantastic, Variety of foods at breakfast, variety of activities at hotel including ten pin bowling.
7.3
The hot water in showers was not particularly efficient however due to the hot climate is was not a big issue.
Lauren D. Couples Australia, April 6, 2013
very crowded, alot of tourists and children

The breakfast, the pool and beach location
7
The rooms are nice, not the cleanest and have very small bathrooms but for the price are good. The bad thing about this hotel is that its very crowded with ALOT of tourists. This is where families stay so the pools, restaurants etc are filled with children, if your a family travelling then its great but if your single/couple wanting to relax and lounge by the pool then dont stay here. The hotel is across the road from the beach so the location and view is fantastic - however in regards to shopping / nightlife its a bit of a walk.
Graham R. Families with older children Australia, April 5, 2013
Graceland has some serious issues

Pools, pool bar staff, massage place nearby
3.7
This resort has some very serious hazards, staff are exceptionally rude, aggressive and lack training and the whole place is in dire need of customer service guidance and building maintenance.
Choon H. Solo travelers Hong Kong, March 29, 2013
horrible

nice swimming pool, great location, has many facilaties
2.7
Gonzalo G. Solo travelers Australia, March 27, 2013
very pleasant stay....friendly staff...good entert

clean room,good entertainement,good food.
6.7
On arrival I was offered a voucher for a free drink...when i went to the bar to have it,I was charged .lack of communication.
Mark B. Couples Australia, March 21, 2013
Equal Worst Staff and Policies

Its located where it says it is, It has electricty and a large but too warm pool
4.3
The bed was the worst bed I've ever slept on, I can't believe the management has not replaced it already. The staff are terrible, but after standing at the counter for 20 mins you can see why. The hotel has terrible policies implemented by the owner. Prices are extreme. Internet for 2 days was 1000 baht. To put that into perspective, i walked to 7-11 and got very high speed 3G for 200 baht for 7 days. The main pool was large, but very warm. Like a spa. On a hot day its terrible. This is the second worst hotel Ive stayed in. Ive stayed in hundreds of hotels. Just in Patong alone Ive stayed in 25 or more.
Jane G. Couples Australia, March 18, 2013
Comfortable stay, location good

Nice pools, bed very comfortable, staff helpful
7.7
Booked Sunset grand deluxe pool access & I choose to downgrade at nil rebate from hotel to sunset deluxe pool access room. This I did as I wanted direct access to the pool and jacuzzi seat which the hotel wrongly stated on the sites I would have in sunset grand deluxe pool access. The downgrade of room was comfortable once the brown fluid leaking down the wall above dressing table was fixed with silicon, actually it continued at a slow rate to drip throughout our stay which a towel soaked up the daily mess. Rennovations and the noise in and behind hotel were terrible. Buffet breakfast the worst choices for western people. I enjoyed the location and the size of room and comfort of bed. Staff were friendly.
Mrs S. Business travelers Thailand, March 16, 2013
Perfect holidays!

great swimming pool, nice big room , good restaurant!
9.7
I have a perfect stay there, next time will come again! Promise!

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Customer Reviews - Phuket Graceland Resort & Spa, Phuket

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