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Phuket Graceland Resort & Spa

190 Thaweewong Road, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 600
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
548 reviews

Value for Money
7.6
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
7.7
All reviews (548)
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Wai F. Families with young children United Kingdom, May 6, 2013
Money worth and feel relax. A good place to enjoy.

Nice swimming pool. Nice clean big room and good food
9
I'll come back and stay at the same hotel next time
Tammy H. Couples Australia, May 4, 2013
Very enjoyable. Can't wait to visit again.

Friendly service, beautiful room and great view.
8.7
Tammy H. Couples Australia, April 27, 2013
Beautiful room and friendly staff. 5 star!!

Pool Access Room, Friendly Staff and Bowling Alley.
8.7
FABULOUS!! Can't wait to go back. Will be recommending to all friends and family.
Rebecca H. Families with older children Australia, April 24, 2013
Relaxing and refreshing

service, breakfast, pool
9
Very pleasant. Better than expected even though our room window overlook the staff carpark. Rather where we were then in front where it could be noisy with constant traffic.
Marnie P. Couples Australia, April 23, 2013
Adequate, close to beach and slightly noisy

Proximity to beach, restaurants and shopping
5.7
Felt like a number in this large hotel. The staff seemed disinterested. Rooms were adequate although had a musty smell. Staff allowed us to change rooms when available due to lots of street noise.
Michael T. Couples Australia, April 12, 2013
Great facilities great location poor service

The swimming pools were outstanding, the location was central and close to everything and the hotel is kept up to standards
8
Overall was a good hotel though Disappointed in the level of service provided from the staff
Anita M. Solo travelers United States of America, April 8, 2013
Quiet hotel close to Patong

The room staff are fantastic, Variety of foods at breakfast, variety of activities at hotel including ten pin bowling.
7.3
The hot water in showers was not particularly efficient however due to the hot climate is was not a big issue.
Lauren D. Couples Australia, April 6, 2013
very crowded, alot of tourists and children

The breakfast, the pool and beach location
7
The rooms are nice, not the cleanest and have very small bathrooms but for the price are good. The bad thing about this hotel is that its very crowded with ALOT of tourists. This is where families stay so the pools, restaurants etc are filled with children, if your a family travelling then its great but if your single/couple wanting to relax and lounge by the pool then dont stay here. The hotel is across the road from the beach so the location and view is fantastic - however in regards to shopping / nightlife its a bit of a walk.
Graham R. Families with older children Australia, April 5, 2013
Graceland has some serious issues

Pools, pool bar staff, massage place nearby
3.7
This resort has some very serious hazards, staff are exceptionally rude, aggressive and lack training and the whole place is in dire need of customer service guidance and building maintenance.
Choon H. Solo travelers Hong Kong, March 29, 2013
horrible

nice swimming pool, great location, has many facilaties
2.7

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Customer Reviews - Phuket Graceland Resort & Spa, Phuket

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