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Phuket Graceland Resort & Spa

190 Thaweewong Road, Patong, Phuket, Thailand

Recent customer reviews

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Very good

7.9

based on 925 reviews

571 reviews in English

Value for Money
7.7
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.7
All reviews (925)
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Stephen F. Groups United Kingdom, December 6, 2015
Great place great location

Location, staff, cleanliness
10
Fantastic place , no complaints at all, loved it
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Boon C. Families with young children Singapore, December 4, 2015
ceiling fan not working & Wifi no good

1.Near patong beach 2. Many Swimming pool 3.very spacious
7
The is a tour group from China during my stay thus very noisy & messy at the restaurant during breakfast. My next room also very noisy after midnight due to them talking very loud
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Krishnakumari S. Groups Singapore, November 29, 2015
Awesome

Clean staff location
10
Amazing awesome Staff very good Hotel clean Good location
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Sandra K. Couples Australia, November 27, 2015
dont go there

nothing
3.3
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May L. Couples Malaysia, November 24, 2015
big, clean, facilities

many swimming pools
8
a great stay, free upgrade to pool access room.
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Lai S. Families with young children Malaysia, November 23, 2015
Old Hotel and Poor Service

Near to beach, Nice swimming Pool
5.3
The staff is unfriendly. It was a raining day and we requested the staffs to call for a taxi for us but they asked us to go out to the main door to get it. With rating of five stars hotel, the services is not up to the standard.
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Shuhui Z. Families with young children Singapore, November 23, 2015
International buffet breakfast should be improve.

Swimming pool, Sauna, facilities
8
Very good
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Gloria M. Families with older children Philippines, November 20, 2015
Heaven in Paradise!!!

Staff are friendly and attentive. Just across Patong Beach. Wonderful rooms.
10
Very good and very relaxing! They have full amenities, free breakfast buffet, complimentary drinks in their in-resort restaurant. Pool bars are superb. During our first day, our key cards were deactivated by mistake. We were assisted right away, and were given brandnew keycards. After few minutes, room service came with a jumbo plate of fresh fruits, additional toiletries and additional wifi passes as compensation even if we aren't complaining. Breakfast buffet doesn't have too many options but everything is delicious and quality food. TIP: Try their steamed rice and top it with nuts & fried anchovies. Pool bar, Sunset restaurant, Grace Bar and Grill and more are their restaurants within the resort premises, offers affordable quality food. Safety and security are guaranteed as there is one Thai police at each of the front entrance to assist guests in crossing the street and calling a cab/tuktuk. Location is near grocery stores, massage parlor, salon, sidewalk vendors and eateries. Wifi connection is very strong in any area within the vicinity. I must say we had an amazing stay and we will definitely come back!
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Amanda B. Families with young children Canada, November 11, 2015
Above & Beyond

Great location, close to beach but a 15 min walk from the main strip
9.3
Treated like kings! Got a huge suite and they made travelling with our 9 month old son so much easier. The buffet was amazing with tons to choose from. Staff were extremely friendly, and we loved the pools! Would definitely stay here again :)
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Moon C. Families with young children Hong Kong, November 8, 2015
need for upgraded

swimming pool, security, breakfast
5
The bedroom is very old, not clear, need to be upgraded, Not in 4 Star standard. The swimming pool is nice, breakfast has many choice. Security is strict, all the cars come into the front gate gone thru metal detector.
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