Very good 7.5
Based on 320 reviews

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About Phuket Orchid Resort

Description

Situated on Karon Beach, this resort offers reasonably-priced accommodation suitable for holidaymakers, honeymooners, and families with small children. The resort offers 524 comfortably appointed rooms set amidst a tropical garden, and all have private balconies with a pool or mountain views. The three cleverly designed swimming pools surround the resort, and some of the rooms have direct access to the pools. There is also a waterslide and wade pool, so young children will be kept entertained. Karon Beach is a 50-meter walk down the road, where you will also find a string of restaurants, food stalls, convenience stores, internet cafes, travel agencies, and vehicle rental shops. When you're ready to book a room at Phuket Orchid Resort, please enter your travel dates into the secure online booking form and click.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service
  • Bicycle rental

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • Playground
  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting service
  • Tours
  • Concierge

On-site facilities

  • Family room
  • Garden
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Thai
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Policies

Children between 2 - 13 years of age will be charged half the adult price for breakfast.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-13 year(s) Stay for free if using existing bedding.
  • Guests over 13 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 19 km
Distance to Airport: 49 km
Number of Floors: 4
Number of Rooms : 525
Reception Open Until: 00:00AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1994
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Very good



  • Cleanliness 7.4
  • Facilities 7.0
  • Location 7.9
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for money 7.7
  • Food/Dining 7.3

kolasani B. from India
Families with young children
Stayed 4 nights in August 2016
Old resort but value for money
Had early checkin and swimming pool isbig and good . Many restaurents nearby and beach is very near. Breakfast is good. Room looks old is the only negative point.
Reviewed August 11, 2016

fadi B. from Lebanon
Families with young children
Stayed 2 nights in August 2016
Good Location Bad staff behavior
well in a butshell the hotel location was good but the staff arround the pool bar were awful and disrespectful just want to kick you out with no customer service rooms are old bed mattresses need to be changed
Reviewed August 04, 2016

Hendrik A. from Netherlands
Families with young children
Stayed 5 nights in July 2016
The Hotel has serious staff-/ & management issues
Facilities, value for money wise it's fine - yet our interaction with staff was very disappointing, to the point of impolite, not well trained to just insufficient staff to properly serve the guests during peaks - ranging from checkin, unpersonal service.. to breakfast with buffet running out on a daily basis of multiple food choices and plates, cups and utensils -majority of guests are large groups of Chinese tourists, closely followed by Russians, who in defense of the hotel staff, are not always the most polite guests to the staff. Overall not a positive experience hence will not return to this hotel.
Reviewed July 24, 2016

Glen A. from Australia
Families with young children
Stayed 3 nights in July 2016
Awsome resort
This resort is great for families with children. The breakfast was great and it was close to the beach
Reviewed July 24, 2016

Quek W. from Singapore
Families with young children
Stayed 4 nights in July 2016
Noisy Noisy Noisy
They allow guest to use the pool till very late with no lights. Close to midnight and there are guest swimming and laughing loudly, four days stay and every night is the same. Corridor is not carpeted. The tile floor is noisy when people walks pass. Door not sound proof and it's really noisy when group tourist come back or leave their rooms. Staff is not as friendly as other hotels I've stayed in Phuket. A mix of tourist but majority china tourist. Old resort with worn down wooden furnishings. Strong Aircon.
Reviewed July 22, 2016

Richard H. from Ireland
Families with young children
Stayed 2 nights in July 2016
Tired hotel
Hotel is in dire need of a refurb. The photos must have been taken 10 years ago when the hotel was in better shape. The facilities are adequate and it is as clean as a old hotel can be. It's probably max 3 star standard.
Reviewed July 15, 2016

Giovanni F. from Japan
Families with young children
Stayed 8 nights in July 2016
Ups and Downs
We spent 8 nights here on family vacation and I must say that I was not happy. I will just give some quick up and downs for your awareness. Ups -Every Taxi driver knows where the hotels is at so don't worry about getting lost. -Close to the beach If you will like to enjoy the sun and sand. -Staff personal such as dinning facility are awesome. -Room very comfortable in space. -Dinner was excellent and cheap. Downs -Lets start with I payed to much for what I got, a couple of days later I looked at the price again and it was half of what I paid. That's on me though for looking in so short notice and thinking I was going to a 4star for real. -About 1 hr away from the airport and no highways at all, so if you or your love ones are not use to a lot of curves prepare your self. -Rooms refrigerator not good at all and you will be charged 30Baht (almost $1 USD) if you ask for ice which they will only bring you a bucket. Had to pay it every night in order to get my drinks cold. -Bed hard like a rock -Shampoo and Conditioner wasn't great for a 4star resort. -Same breakfast everyday so if you don't mind you good to go. -Little girls topless (it's probably normal but not for our family) -Life guards from the swimming pool playing with girls (14/15 yrs) that I am guessing were staying at the resort as well. I get it where are the parents of those kiddos? but from a managers point of view I think it shouldn't be allow (pay attention to what you're tittle is "LIFEGUARD") -in the 8 nights we was at the resort the big slide was open 1 time which was the big seller for me since I have kiddos, or it was just open during the morning time and we was still sleeping since we woke up around 11am so that gives you a specific time of when was it open. -Liquor bottle (whisky) more expensive at the resort then the 7 eleven that was like 2 minutes away from the resort (unbelievable). Once again don't let this review stop you, see it for yourself. It should not be a 4star at all. Att: BEING
Reviewed July 14, 2016

SARA A. from Pakistan
Families with young children
Stayed 6 nights in June 2016
Amazing Experience
Wonderful time at Phuket Orchid. The hotel is exactly like in the pictures. Wonderful courteous staff specially the restraunt manager Jutiporn K. She would make the effort of asking us about our daughter when she wouldn't accompany us for breakfast and also used to pack up a little something for her. The breakfast was excellent with variations in menu everyday besides the regular stuff. The pools are amazing. Plenty of space with lots of loungers. The hotel is popular with larger Chinese groups who can be a bit noisy at times specially at breakfast. The location is perfect with a 2 min walk to the beach and plenty of local dining options within a 15 min walking distance both dine in and take away. Tuk tuks also available very easily. Didn't have any trouble getting there from the airport as the hotel is very popular and all cab drivers know it well. It would be great if housekeeping could also change sheets everyday
Reviewed July 11, 2016

Patricia C. from United Kingdom
Business travelers
Stayed one night in June 2016
Disappointing
Cleanliness of floor and bathroom was not good. Dining facilities disappointing, but obviously catering for groups or families. Just not my sort of hotel. I'm sure maybe ok for groups, who do not have high expectations, and who do not frequent top class hotels.
Reviewed June 29, 2016

JONATHAN B. from Canada
Families with young children
Stayed 7 nights in June 2016
Getting Old
I have stayed here many times now. It is getting a little bit run down and needs a renovation to bring it back to life. Also was charged extra for my child to stay even though it said in Agoda that if the child slept with you they were free.
Reviewed June 27, 2016



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