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Recent customer comments

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All reviews (351)

Business travelers (7)

Couples (117)

Solo travelers (23)

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Families with older children (65)

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based on 351 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.3 Raza R.
August 17, 2015
Pukhet 2015
The rooms were big clean and in very good condition
The staff was very nice and friendly, The room/suit was very spacious. The house keeping and room service speed were really good. The view from the rooms was beautiful, the facilities were more than enough, a nice Kitchennet, spacious bathrooms. We got an upgrade to the grand suite and everything exceeded my expectations during my stay. It had a private roof top with a huge jacuzzi a nice sitting area under a gazebo with amazing plants all around. Just the food can be better. The spa was ok very basic but good nice and clean. As a 4 star establishment the place exceeded my expectations in many ways.

9.7 Paul E.
July 10, 2015
Home away from home :-)
Fantastic localition , Beautiful room's , AMAZING STAFF

10 shavin C.
June 22, 2015
The Best as Always
The People

10 abdul L.
May 15, 2015
clean/nice pool/kitchen
perfect..good resort..clean..location not a prob cos we place..mountain view..sea view..nawa suite..nice

5.7 WAI Y.
Hong Kong
April 26, 2015
It need to upgrade their hotel condition
staffs at reception and check in counter are nice and helpful. room rate is OK
- hotel signage for hotel is not clear and difficult to find the location - Food and services for breakfast need to upgrade. staff did not clean the table when guests finish their breakfast. Food did not refill when out of stock, little kind of food for selection - room privacy is not enough, stranger can walk in our balcony and look into our room - swimming pool is full of leaves and insect and not suitable for swimming - did not provide the best room condition for guest : water boiler is out of order, refrigerator did not power on; water leakage at bathroom

9.7 Jellis D.
April 12, 2015
Nice stay experience
Rooms, private roof
Very nice stay experience, very spacious room, we also have a private roof top with private pool. Although the location is a little far from beach, but we have quiet environment and nice mountain view, and we rented a motorbike, which is convenient.

9 Paola L.
March 25, 2015
rummen, personal, service

8.3 Karthik B.
March 24, 2015
Nice hotel for a family stay
good location, comfort and pricing
The stay at hotel was very good, Only bad point was the breakfast and staff attending to the breakfast slot. The menu did not have much variety and the food was always the same. They really need to improve the breakfast set as its not worth to pay extra cost.

10 shavin C.
March 22, 2015
Consistency as always
The People, The people and the people
I have stayed here whenever I travelled to Phuket and the staff, cleanliness and the food is excellent.

8.3 gillian C.
United Kingdom
March 19, 2015
Lovely apartments however pool very dirty
Rooms, staff very helpful, close to beach
Good stay however the pool was murky coloured needed a good clean. Close to beach however the smell around this area is awful. Usage plant near by!