Excellent 8.2
Based on 176 reviews

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About Pier One Sydney Harbour Autograph Collection

Description

Built on and over the water, Pier One Sydney Harbour Autograph Collection features 189 rooms designed in a nautical theme, including original timber and ironworks from the famous pier. Some of the rooms in this magnificent property include floor-to-ceiling views of the Walsh Bay and beyond. Even if the room does not feature some of the more spectacular views available here, be sure to enjoy a fresh seafood lunch or dinner overlooking the famous Sydney Bay at The Gantry Restaurant & Bar. A top attraction within walking distance includes the Sydney Harbor Bridge, where guests can climb to the top for stunning 360-degree views of the city by the nearby Bridge Climb tour company. If convenience of location and breathtaking views of the famous bay and beyond, as well as luxury accommodation, is a priority, then it will be difficult to do better than Pier One Sydney Harbour Autograph Collection.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • car hire
  • bicycle rental

Fitness & recreation

  • fitness center
  • massage(s)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • library
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in

Business & money services

  • photocopying
  • fax machine
  • printer
  • currency exchange

Languages Spoken

  • English
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Policies

Offsite car park is available at an additional charge per night. Guests are required to put a request in the “Special Request” section upon booking or contact the property directly.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 38 AUD
Check-In From: 03:00PM
Check-Out Until: 11:00AM
Distance from City Center: 0.8Km
Distance to Airport: 25.Km
Internet Usage Fee: 19.95 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 189
Parking Fee (per day): 50 AUD
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1912
Year Hotel Last Renovated: 2014
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Verified traveler reviews

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Excellent



  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.5
  • Location 9.3
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.4
  • Food/Dining 7.5

Tim W.
Australia
June 19, 2016
There were some issues but staff responded courtesy and helpfully to resolve them
The issues were resolved quickly

Lena C.
Australia
June 15, 2016
Beautiful location
Helpful staff

narelle C.
Australia
May 17, 2016
great
wonderful place

Joan G.
Australia
February 23, 2016
Ok but definately needs an update
We stayed here because we attended a wedding reception in the hotel. The venue and lobby, and surrounding was lovely. The room was large and design was nice but the room and definately the bathroom is dated. The robe was so old it was hanging on by a thread. It looked beat! The bathroom was an aeroplane toilet?? Literally it sucked out the waste in the exact same way. The tiles in the shower were mouldy and there was actually tiles missing under the vanity. The room wasn't horrible but I just would have expected more for that price.

Andrew F.
Australia
December 28, 2015
Excellent place to stay
Location, room and breakfast

Cheryl W.
Australia
December 03, 2015
Great wedding venue
location, great function facilities, staff
Attended a wedding at Pier One and it was fabulous.

Jan M.
United States
December 03, 2015
Jan from Atlanta
Location; staff; outside bar area
We loved the location and the property....great value in the heart of Sydney. I would stay here again on a visit to Sydney.

Bradley C.
Australia
December 01, 2015
Perfect location though needs updating...
Location, staff, breakfast
Staff were extremely polite and attended to all requests promptly. Location is perfect being under the Sydney Harbour Bridge and close to The Rocks. The room should be rated 4 stars as they are quiet small. The bathroom was also small with the shower situated in the bath tub. Parking is $50 per day and was not explained to us, due to the room being expensive don't assume parking is included. Breakfast was amazing, with the full breakfast including the usual bacon, eggs and condiments, plus who doesn't love freshly prepared Nutella and banana crepes. Bar drinks are expensive with a case of Corona costing $216 being charged to the room. Bed was comfortable and quiet but only a select few rooms have balconys.

Rebecca B.
Australia
October 26, 2015
Room with a view
Location, Staff & Atmosphere
We loved our stay at Pier One and will be back for sure. The atmosphere and location of the hotel is great and the staff are a big part of that. For a 5* hotel there are a few things that could use some maintenance within the actual room but these are only minor & not affecting our stay. The food and beverage was well priced and of good quality. Overall a great stay.

Mark W.
Australia
October 20, 2015
Nice stay but hotel pictures are misleading
Staff are excellent, close to Rocks.
The hotel is situated on the EAST side of the Harbour Bridge and rooms don't have view of Opera House or Harbour Bridge. I only viewed the first few photographs and one of them included a picture of a DIFFERENT hotel (Park Hyatt) which is on the West side of the Bridge...that is where I thought I was staying. That was my only disappointment. The rest of the stay was good. Food is excellent, but portions are really small (why is it the more we pay, the less we get?) Staff are excellent.



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