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Pilanta Spa Resort

399 Moo 1 Tambol Saladan, Klong Dao Beach, Koh Lanta, Thailand 81150 (Show on map)

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Area: Klong Dao Beach Number of Rooms: 51
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
526 reviews

Value for Money
7.4
Location
6.3
Staff Performance
8.3
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
6.7
All reviews (526)
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Paul S. Couples United Kingdom, January 17, 2015
Good little find

Pool, quiet, peaceful
5.7
Good little hotel great restaurant across the rd
Andrew F. Couples United Kingdom, January 9, 2015
Expensive for what it is, nothing special

Coffee, breakfast, convenient location to main town of Saladan
7
I have to say that on arrival at the Pilanta I was somewhat disappointed as I'd just checked out of the most amazing hotel 10 mins earlier. The location of Pilanta is handy for Saladan but it is still a 5 min tuktuk trip away from the main shops. Over the road was a really nice restaurant which was very popular with hotel guests and non-hotel guests alike. The room was dark and dingy, the spa bath was non-functional. I had booked a Deluxe Spa room which had it's own private pool area. However, it appeared to be a mosquito haven and the dead flies floating on the surface were somewhat off putting, so I only used the main pool. The hotel could have been anywhere in Europe quite frankly, there was nothing particularly Thai about it apart from expensive Thai massage facilities, and it is quite a big hotel compared to other places I stayed on the island - perhaps that put me off. There was a full menu of Western food as well as a limited Thai menu - the hotel definitely caters for the less ambitious traveller - hence, it could have been located anywhere in Europe. One time I had to wait until 5pm and still my room had not been made up until I specifically requested at the reception. Also, one really irritating thing was they only provided one towel per person - for a 4 star hotel I find that pretty poor and we were constantly having to request extra towels. The towels also didn't smell particularly clean - they were clean but not fresh and fragrant - also sub standard for a 4 star hotel in my opinion. The bathroom soap and shower gels were not anything special - just large dispensers of cheap products. There was a safe in the room, but we had to ask at reception for the key - it wasn't offered up front. Although generally acceptable, the overall impression and performance was not up to 4 star - we had to work quite hard as a guest.
Robert B. Groups United Kingdom, January 9, 2015
Nice hotel

quiet, good breakfast and nice friendly staff.
10
Joyce M. Couples United Kingdom, January 8, 2015
Pilanta hols. The general maintainance was poor

The bed was comfy .Main pool was clean
4
Claire H. Couples Ireland, January 4, 2015
Four star being managed as a three star

Staff, room size and spa
5.3
This hotel has a few well advertised key featured but in truth it felt like it was being managed as a three star hotel. Toiletries in rooms were presented in large pumps and were watered down, there was a huge crack across the bathroom window, the room was dark and very overlooked, the outdoor area was in bad repair and there was a bottle cap in the pool, the kettle was broken and the tea/coffee in the room was patheyic
Theresia E. Couples United States of America, December 31, 2014
Great staff and clean.

Clean, helpful and friendly staff.
7.7
We were lucky as we found this last minute deal at a 60 percent discount 2 days prior to arrival. I think this hotel is clean, comfortable and has friendly staff that understood English very well. Breakfast was good but nothing really special. I do believe it is charging a little bit more than its worth but since we got a great discounted rate we were pleased.
Tuan N. Couples Vietnam, December 25, 2014
Normal stay

Staffs were very helpful, have a very good restaurant just in front of resort gate
5
It's just a normal stay in Pilanta, the room are big, but not too clean, the jacuzzi was not usable since it flow dust/waste into the water. The location is also not good :-( I like the staffs here, another good point is that there is a very good restaurant in front of resort gate: L. Maladee restaurant. Pilanta should invest more in the management & maintenance for their resort to increase the quality of services, otherwhile, it isn't worth that money for this "4-star" resort.
Ali K. Couples Sweden, December 16, 2014
Wonderful

Spa feeling
8.7
This is a very nice hotel, with great personal that are very helpful. I recommend this hotel!
Preben S. Couples Denmark, December 16, 2014
Breakfast was NOT the best

The staff, our room, nice and tidy, near the city
7.7
It was very good, and we will be back again
Teng H. Couples Singapore, December 13, 2014
Wonderful resort and good services

Friendly and helpful staff, good location and nice enviroment
9.7
The stay at this resort is a very good one and the staff is always ready to help you. The room is nice and clean. It also comes with a small pool and jacuzzi and it is very value for money. The location is near to the town area and it is very convenient to move around. I will confirm to stay in this resort if I go back to koh Lanta.

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Customer Reviews - Pilanta Spa Resort, Koh Lanta

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