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Piraya Resort & Spa

128/2 Moo 3, Mai Khao, Phuket, Thailand (Show on map)

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Area: Mai Khao Number of Rooms: 97

Recent customer reviews

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Good

7.1

based on
35 reviews

Value for Money
7.5
Location
5.7
Staff Performance
8.2
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.4
Food/Dining
6.0
Families with young children (35)
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Keyur M. Families with young children India, August 9, 2013
Beachside good hotel for relax and holiday

Very peaceful place, next to the Beach and Pools to enjoy
7
Hotel is “D Varee Mai Khao Beach Phuket Resort” formerly known as “Piraya Resort & Spa”. Enjoyed stay and can recommended for family. Mini Mart for basic needs and 2-3 nearby local shops. It’s slightly away from main road so less accessibility but good in terms of quiet and peaceful place. 3 pools you can enjoy and Kids pool too. Next to beach so you can enjoy seaside.
M. Families with young children Saudi Arabia, June 21, 2013
Great stay

Very clean restaurant
9.3
friendly stuff and comfortable stay for the kids Free extra bed was provided
Jennifer J. Families with young children United States of America, May 19, 2013
Amazing hotel, but very far from everything.

Rooms, pools, and staff
8.7
Richard F. Families with young children New Zealand, December 30, 2012
Locally run -down

None
3.3
A let down from arrival. Poor quality of service. No friendly welcome, just robotic check in. No explanation of resort, just a piece of A4 with rules on it. Grounds poorly cared for, a very barren feeling as you walk past the rooms and the pools with no furniture. The main pool was filthy and the shower area over flowing and blocked with who knows what. I observed a staff member being shown this by another guest, he just shrugged as if to say 'so what' and nothing was done about it that day. The pool area had insufficient loungers and those that were there had towels on them and very few being used, and umbrellas also in short supply. Food and drinks were overly expensive and food served cold and an hour after ordering. This hotel clearly only looks after the Veraclub groups and has forgotten they have other travellers. And to be fair it did not appear that too many of them were happy as while we waited the 4 hours to check in there were a constant stream of dissatisfied guests at the front desk voicing their concerns. Of course no management to ensure actions were taken and followed up. I would suggest there is no management at this hotel. Sad as it looked like it had promise. Maybe with better management and some training.
Joshua C. Families with young children United Kingdom, January 7, 2012
Poor Piraya

Very clean rooms; choice of 3 pools, clean private beach, friendly reception staff.
5.3
-Other than the pros as above, this resort has nothing else going for it. -There is a restaurant which offered food of a very low standard; the breakfast was limited, unimaginative and cold. BIG letdown here. -I have a feeling that around half of the rooms are open - it seemed very empty. While this seemed quiet and relaxing at first, by the end of 1 week the resort felt deserted...no life at all!
Hotel Feature Tip: -Remote area - no surrounding shops at all that is within walking distance except for a small supermarket. -Unless the chef gets the heave-ho, don't bother eating at the reataurant...expensive for poor quality food. Instead pop next door to the Holiday Inn - a little more expensive but delicious food! -Be careful with little children as they will need careful supervision...1)sharp corners around poolside, broken decking etc; 2)some strong currents in the sea and it drops quite suddenly.
Ng Y. Families with young children Malaysia, November 23, 2011
Fine hotel, clean rooms, good service..

Good Service
7.3
Comfortable rooms. Nice and tidy.They will provide with welcome drink and fruit when we arrive in the hotel, but quite some distance from Phuket town.
Kultalee P. Families with young children Thailand, September 24, 2011
good hotel but not ready to service yet

good services
7
1. tap water was dark brown on the first night, but got better in the morning. 2. shower wasn't easy to use. 3. should let the client know in advance that cannot swim in the sea because it isn't safe.
Suda S. Families with young children Thailand, August 13, 2011
Great pool

Pool
6.7
hotel is quite far from city center. we have to drive to town and other beach every day which not suitable for my baby. the reason i can't stay only in hotel because we can swim at mai khao beach. the pool is great and the jacuzzy is fine. breafast is bad and full of flies. room is ok eventhough it's not so big.
Hotel Feature Tip: Choose 2nd building, the pool is so big.
Wanchai A. Families with young children Thailand, May 24, 2011
Nice and peaceful

Value for money
9
Quite place, clean hotel and large swiming pools. The beach is nice and private.
Yulia T. Families with young children Russia, May 23, 2011
Perfect for quiet rest

quiet, new, close to the airport
8.3
The hotel is new and located near the airport. It is far from Phuket town, so be careful if you need an active rest. We wanted some quiet place to forget about problems and that was it: 3 empty swimming pools and private beach make it. Room service is daily, nice and friendly. I am not really satisfied with the food in their restaurant, however. Going to have dinner in the city would be far and there is not much space to walk around. The staff is smiling and friendly, but some of them almost do not speak English, not causing major problems, however. During our stay the beach was dirty (trash) and the sea was waves were big, so it was hard to swim. Note that there is actually no spa in the resort, you will have to go there by taxi. Overall experience is very good, maybe, because we were almost alone in this resort and had a possibility to use facilities only by ourselves and get some rest from the noise and crowd, which is valuable.
Hotel Feature Tip: Note, that there is actually no spa in the resort. There are 3 swimming pools, gym, restaurant, bar and that's it. Sea is too active and the beach is not cleaned. Personnel is friendly and smiling, but not all of them speak English.

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