Powrót do informacji o hotelu

Bardzo dobry 8,0
na podstawie 765 recenzji

Najnowsze komentarze klientów

Wybierz rodzaj gościa
Bardzo dobry



z 765 recenzji
  • Warunki w hotelu/Czystość 8,0
  • Udogodnienia 7,0
  • Lokalizacja 8,6
  • Komfort pokoju 8,1
  • Ocena personelu 8,2
  • Wart swojej ceny 8,1
  • Jedzenie/Posiłki 6,8
Sortuj wg

SIEW L.
Singapur
30 grudnia 2012
Disappointed
I have booked 2 Royal Suite rooms, requested for double beds for both rooms. But to our dismay, upon arrival, we were given 1 with double bed, and another with a twin bed. I then requested for a change, as we only have 1 occupier for each room. I was then brought to another room, and was told that that was the only available room with double bed. But that room given to me was a Royal Deluxe room, not a Royal Suite room. But the hotel staff kept insisting that they are the same, and that I should take the room, as that was the only room left. I was further told that the other Royal Suite room was given to us only because the person who booked it did not turn up! So which also means... both rooms that were allocated to me are with twin beds, and not double beds as per what i have requested! I was really disappointed for I was paying much more for the room that was not meant to be. Secondly, I was disappointed with the dishonesty of the hotel staff. Obviously the room that I was given to me was not Royal Suite, but when asked, the staff kept insisting that it was! This really spoil my mood for holidays!

Michelle S.
Malezja
22 grudnia 2012
Great rooms, great location
quiet corner near Hoan Kiem Lake
Loved the hotel - every floor and every room contained beautiful scenes of Hanoi on the walls

Michelle S.
Malezja
22 grudnia 2012
Spacious room and great location
lovely big room
The hotel is in a great location near Hoan Kiem Lake and not as noisy as those situated in Ma May or the heart of Old Quarter. The room we had was lovely and could fit two couples easily. The en suite bath was great and we could not fault it

Michelle S.
Malezja
22 grudnia 2012
Best hotel in Hanoi
big room and jacuzzi bath
This was the best room we had in Hanoi - the staff were so attentive they even prepared fresh local fruits, a bouquet of flowers and some rose petals in the jacuzzi bath tub! The room is really spacious with a living room. The hotel itself has basic breakfast, is walking distance to Hoan Kiem Lake and 2 minutes away from the Water Puppet Theatre.

Michelle S.
Malezja
22 grudnia 2012
best sleep in Hanoi
great, quiet room
good value for money room with clean ensuite bathroom which has lovely decorative sink and a bathtub. The bathroom has a window that looks out to the room - very unique. loved the attention to detail at this hotel

Kien T.
Malezja
11 grudnia 2012
Not bad, good hotel
Restaurant food is ok.
The hotel consider not bad, just the room have a bit small and the space is limitation, but overall furniture and bathroom condition still consider very good.

NGUYEN T.
Wietnam
10 grudnia 2012
Bright new hotel with its excellent location
Helpful staff , clean room , room has city view . Hotel is a few minutes by walk to Hoan Kiem lake
this newly hotel offer a very good standard of hotel and services . its great location and perfect room amenities with it helpful staff bring you the most convenient stay with a very acceptable price . breakfast has good choices also . recommend this hotel for both travelers and businessmen

NGUYEN T.
Wietnam
10 grudnia 2012
Nice boutique hotel in perfect location
Nice , neat and very clean hotel and room
Overall , we feel satisfied with this hotel: Perfect location , good and friendly staff . Room is clean and having window with city view ( Superior room is on the middle of hotel , so quite and having window to open luckily ) . Great amenities ,good breakfast also . Highly recommend

CHEW S.
Malezja
30 listopada 2012
Don't really enjoy our stay
Quite beautiful hotel but overall not really good
facilities wasn't that well as no hot water and water was too small, services wasn't that good. overall were so so only.

Abdol A.
Malezja
27 listopada 2012
Great location right at the corner of Lo Su St
View to Hanoi city and bridges were great
We were in the suite room 11th floor although we have to walk up d stairs (lif is up to 10th floor) but it was worth it as we had great view of Hanoi city plus the bridges. There's a balcony/terrace for us to relax too. Room were great, big bathroom although no tub. Staffs' services were great too. Nice restaurant. Surrounded with shops and for us as a Muslim couple , there is a Muslim restaurant ie NISA Restaurant nearby and Namaste restaurant owned by Indian family. Overall our 3nites here were great.