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Recent customer comments

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Good



based on 247 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 4.9
  • Location 7.3
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 7.7
  • Food/Dining 5.5
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alfera J. from Malaysia
Couples
Stayed 2 nights in August 2015
Town area, nice foods and entertainment
Location town area, safe and convenient,opposite 24hours restaurant, 24hours shop
Noisy but it is safe and convenient,opposite 24hours restaurant, 24hours shop.
Reviewed August 10, 2015

yi C. from Malaysia
Groups
Stayed 2 nights in July 2015
room for improvement
staff performance, cheap, location
Staff performance good, location strategIc, but hotel condition really below my expectation.
Reviewed August 02, 2015

Chun L. from Malaysia
Couples
Stayed one night in July 2015
budget room.
near city, big room
overall was ok. bed was rather old and could hear sounds when you turnover.
Reviewed July 20, 2015

Azyan A. from Malaysia
Business travelers
Stayed one night in July 2015
Enough if just to to clean yourself and sleep
Bed OK
Reviewed July 10, 2015

Voon C. from Malaysia
Business travelers
Stayed 3 nights in March 2015
great location
great location
Location is great ,value for money but the staff performance need to improve.
Reviewed July 08, 2015

nancy F. from Malaysia
Couples
Stayed one night in February 2015
everythingstill ok
nothing
the bad of this hotel is no carparrk
Reviewed July 07, 2015

Joey E. from Malaysia
Families with young children
Stayed 2 nights in March 2015
good and convenient
easy to find food
Reviewed June 30, 2015

D.J. O. from United States
Couples
Stayed 2 nights in June 2015
Best value for money
Room is clean and spacious, and staff is very friendly
Reviewed June 17, 2015

Jimmy L. from Malaysia
Couples
Stayed one night in June 2015
Unpleasant stay
I would say this hotel as hostel and not hotel. Check in process very slow and they take around 30 min to check my booking before allow me check in. To my surprise, I was put on level 4 and I need to take staircase until level 4 with my heavy luggage. This is really unacceptable. They do not have any lift. The room very dirty and they not even make up/clean the room everyday even after we informed them to do that. The room smelly and cockroaches everywhere on the toilet floor at night. I wont suggest this hotel to anyone. Avoid unless they do some refurbish or renovation.
Reviewed June 16, 2015

BEN L. from Malaysia
Groups
Stayed 6 nights in November 2014
Location
value for money
Revisit the hotel as we stayed here before. We booked several rooms as the group are visiting freinds' in Kuching. No problem encountered while staying in the hotel.
Reviewed June 14, 2015