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Recent customer comments

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Good



based on 239 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 4.6
  • Location 7.3
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 7.7
  • Food/Dining 5.5

Pai C.
Malaysia
April 11, 2016
Pls don't stay here..bed is dirty and Aircond not
Don't stay here,,I check out on the same day..wasting my money

Hamzah S.
Malaysia
March 11, 2016
facility needs improvement
Toilet smell bad going into bedroom due to no air ventilation, wifi very bad, no towel provided

Fui C.
Malaysia
March 08, 2016
Re : Room cleaning poor service & no lift
Room cleaning poor because never clean up our room, then I went to asked, counter desk the guy told me should be inform their need clean up the room but I thinking all hotels should be clean up the room even customer wont inform. No lift to claim up plus old people cant claim up the staircase. Room inside the air con not cool. Overall still okay to stayed there.

nur H.
Malaysia
March 07, 2016
location, room condition and value for money is good
located in the middle of city, value for money not suitable for family with small children or elderly people as there is no elevator available. has to climb up all the way to 3rd floor

FAEZA K.
Malaysia
March 04, 2016
Tip Top Facilities
The facilities, cleanliness, value for money and the location are the best features for this hotel. But unfortunately, the reception counter staff should attend the customer service training to make sure that they are presentable and knowledgable. For a frontline person, I belive that they carry the hotel's name. Therefore, they have to carry themself properly. But the most important part is they have to get as much as they can to gather the information about Sarawak itself. In my opinion, they are not supposed to answer the particular question with 'i dont know'. Well at least try to make an effort to get the answer from any source that are available.

HU K.
Malaysia
February 15, 2016
COMFORTABLE BUDGET HOTEL
comfortable, good location

Chuan L.
Malaysia
February 15, 2016
ok
It would be better if the hotel provide lift access so that more convenience for us to access higher level of hotel room.

SOOK C.
Malaysia
February 15, 2016
NEW YEAR STAY
PRICE, LOCATION & COMFORT

hilmy N.
Malaysia
February 06, 2016
Good place for budget traveler.
The plae is ok... not so good... but the price is worth for budget traveler...

hilmy N.
Malaysia
February 06, 2016
Good place for budget traveler.
The plae is ok... not so good... but the price is worth for budget traveler...