Very good 7.8
Based on 407 reviews

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About Planet Holiday Hotel & Residence

Description

Well-placed in the spas, shopping area of Batam Island city, Planet Holiday Hotel & Residence provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Harbour Bay Mall, Nagoya Citywalk Shopping Mall, Nagoya Hill Shopping Mall within close reach, visitors to the hotel will just love its location.

At Planet Holiday Hotel & Residence, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, valet parking, car park.

Experience high quality room facilities during your stay here. Some rooms include complimentary tea, closet, cleaning products, dressing room, towels, provided to help guests recharge after a long day. The hotel's recreational facilities, which include hot tub, fitness center, sauna, outdoor pool, spa are designed for escape and relaxation. Planet Holiday Hotel & Residence is your one-stop destination for quality hotel accommodations in Batam Island.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Guest services

  • Tours
  • Concierge

On-site facilities

  • Elevator
  • Nightclub
  • Shop(s)
  • Smoking area

Health and security

  • Safety deposit boxes

Languages spoken

  • English
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 282
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 7.7
  • Facilities 8.0
  • Location 7.9
  • Room Comfort/Standard 7.9
  • Service 8.1
  • Value for money 7.7
  • Food/Dining 7.3

Farisha J.
Singapore
August 16, 2016
Good location and great customer service
The rooms are clean and well maintained. Everything was comfortable.

Kareem R.
India
August 10, 2016
Good Location
Good location, friendly staff

Ryan E.
Singapore
August 10, 2016
A M A Z I N G !!!!
Back once again !!! This has got to be THE BEST hotel in Batam !! Five star service & truly exceptional staff . Front Office was Delightful- Wifi was efficient- Rooms so Clean- Housekeepers Excellent Breakfast was tempting .. Thank You Planet Holiday !! R Y A N @ SG

ismail K.
Malaysia
August 09, 2016
Bad and Good Reviews.
Bad reviews :- . Not so friendly front counter staff , they could do more smiling and courtesy when receiving guests. . Not enough seats for guests waiting at the front counter , have to stand up waiting for quite sometime . . Stinking smell comes out of the room once you open the door. Something not right with the toilet sewerage system. Good Reviews:- . Efficient housekeeping staff , keep my room very tidy. . Friendly swimming pool counter staff. . Friendly and helpful concierge staff.

Woon S.
Malaysia
August 03, 2016
Services all good
Overall clean but wifi connection need improvement.

Kok S.
Singapore
August 02, 2016
Overall
Good

Kok S.
Singapore
August 02, 2016
Overall rating
Good

Noorehan S.
Singapore
August 01, 2016
Great spot!
Very near shopping malls! Nice hotel. Only that we booked 2 rooms but only 1 room is ready even after 3pm

Gloria N.
Singapore
July 22, 2016
facilities
Awesome rooms and welcoming staff

linda L.
Malaysia
June 29, 2016
Worst Ever Restaurant
Poor service, restaurant took an hour to serve the food. Room decor is old need to renovate.



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